Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Work environment is good, most of the other employees are chill, as is management. Required work for the position is not that bad.

Cons

Work schedule can be hard to make plans around, as the hours and days work change week to week until you e been there a while.

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Pilot Flying J Response
9mo
We appreciate the positive feedback and hope you’ve been able to grow with the company further. Don't hesitate to share other thoughts with us in the future.
1.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive to say

Cons

My experience as a local fuel hauler at Pilot Flying J was disappointing and unsustainable. While the job is critical, the company's approach to its drivers makes it a thankless and difficult role. The work demands incredibly long hours, yet the compensation does not reflect the significant time and effort required. I often felt that the pay was simply not worth the stress and physical toll of the job. You can work as hard as you can, but there's no praise or recognition for that effort. A major issue is the lack of accountability from dispatch. If a mistake is made on their end, the blame is almost always shifted to the driver, creating an incredibly frustrating and unfair work environment. Furthermore, the work-life balance is nonexistent. You are expected to work every single holiday, and the chances of getting any personal time off are slim to none. This makes it impossible to plan for family events or personal obligations. Overall, I would not recommend this position to anyone looking for a career with a healthy work-life balance or fair treatment. The long hours, low pay for the amount of work, and constant blame make it a very difficult job to sustain.

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Pilot Flying J Response
9mo
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
1.0
Aug 22, 2025

Bad work environment culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meal discount, 401k, health insurance

Cons

Pay, management, unrealistic expectations, etc

avatar
Pilot Flying J Response
10mo
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
Viewing 67 - 69 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.