Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Aug 12, 2025

My experience

Recommend
CEO approval
Business Outlook

Pros

Great company with great company values, weekly pay, good benefits

Cons

Management is more concerned about profit over people, no overtime under any circumstances (and in the event that you would get overtime they split up your days so you don’t get it ) Company boasts about treating employees like family but at our location that’s nonexistent. The culture becomes “what have you done for us lately” Promotions are nonexistent due to personal biases. Asking why and what I can do to improve for future chances, I get told to pound sand. Benefits don’t auto renew at the end of the year so you have to manually set them up again for the following year

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Pilot Flying J Response
10mo
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
4.0
Aug 11, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

- Great company culture - Management is invested in your growth/development

Cons

- Pay could be better

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Pilot Flying J Response
10mo
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
Viewing 73 - 75 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.