Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Apr 17, 2025
Recommend
CEO approval
Business Outlook

Pros

$10 for food each shift

Cons

They will not provide all safety equipment for the refineries (i.e. side shield glasses that fit over eyeglasses, which refineries require) I had to buy it myself and was not reimbursed. Awful trucks and trailers, sleepers are half size and have no fridge if you do long haul. The truck doesn't shift correctly, has steering issues, and you'll need earplugs for the engine noise while driving. Trailers have spring ride they are that old. They are rusty, corroding, peeling, and falling apart. Issues are constantly reported and Pilot is aware, but does not fix them. I had a hostile and rude trainer. I did 6 weeks of training, and I was told it'd be 4 weeks. I was already carded at several refineries and ready to go solo. I complained the training is going too long and the trainer is negative and rude. Well the trainer decided to complain back about me regarding things he didn't communicate with me about. Also these things were not previously issues but suddenly became issues after I complained. Very childish drama. And they would rather take the hammer down on the new guy than the guy whos been there for 10 years. You're going to continue to waste paying for labor and recruitment of drivers because you don't listen to the drivers you already hired. It's a revolving door at Pilot. I now make more money than I made at Pilot. I haul truck parts around, no excessive training or hazmat risk. I won't be back, thanks

2.0
Apr 16, 2025

Pays the bills!

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and constant change

Cons

Other employees don’t work or they show up 2 hours late with no repercussions. Truck drivers were nasty towards employees sexually and just rude. Management didn’t know what to do or even cared what happened in the store

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Pilot Flying J Response
1y
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
3.0
Apr 14, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

The pay is ok, home daily

Cons

Micromanaging the drivers too much

avatar
Pilot Flying J Response
1y
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.
Viewing 109 - 111 of 2,323 Reviews

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