Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Feb 14, 2025

Terrible leadership

Recommend
CEO approval
Business Outlook

Pros

Good pay and good monthly bonuses. Insurance and bennies in general were decent.

Cons

You get left without training and then sre punished for the lack of knowledge that should have been provided

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Pilot Flying J Response
1y
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
2.0
Feb 14, 2025

Good place to get experience

Recommend
CEO approval
Business Outlook

Pros

Learned how to manage people effectively

Cons

This location was impossible to please. The people that work hard are constantly put under pressure and are retaliated against for under-performing.

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Pilot Flying J Response
1y
Thank you for taking the time to relay your concerns about our employees. We'd like to discuss your concerns further, please follow up with an email to pfjhr@pilottravelcenters.com.
2.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Part time employment makes sense because your exposure to the constant undermining, condescending or anything else you're hired for is looked upon as "bothersome" "less than" and your treated like you bring zero/no value. It comes thru loud and clear in the way your talked to/treated. Part time employment, a little spending money would be the only "pro".

Cons

Too many to list. Turn over rate is extreme, I understand why.

avatar
Pilot Flying J Response
1y
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
Viewing 142 - 144 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.