Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
May 18, 2018

Be ready for inadequate leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced high stress, you meet a lot of different people. Registers are easy to use, most stores have dedicated workers and tenured team members. Help desk is a great help.

Cons

GM's are unqualified to lead a team. Corporate is focused on budget and sales not people. Safety is not a priority. Turn over is outrageous, new people train new people training schedule is never followed. Sink or swim mentality. Provide a work phone or on call pay if you expect GM's to answer their phones when they are off. Surveys are silly and a waste of time, you are expected to have ideas on how to make things better but upper management never acts on them.

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Pilot Flying J Response
8y
We appreciate you taking the time to share your feedback with us. If you'd like to discuss your comments further, please contact us at PFJHR@pilottravelcenters.com.
3.0
May 14, 2017

PFJ

Recommend
CEO approval
Business Outlook

Pros

Good company to learn cutting edge technology

Cons

Ethically challenged company, executives and managers.

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Pilot Flying J Response
9y
Thank you for your feedback. We’re committed to strengthening our team dynamics on an ongoing basis. Please email us at PFJHR@pilottravelcenters.com if you'd like to discuss your concerns further.
3.0
Mar 29, 2017

TCGM

Recommend
CEO approval
Business Outlook

Pros

Great front line employees and cuatomers

Cons

Management clicks are too much for a new guy

avatar
Pilot Flying J Response
9y
Thank you for taking the time to share your feedback. Please email us directly at PFJHR@pilottravelcenters.com if you'd like to discuss your concerns further.
Viewing 16 - 18 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.