Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jul 13, 2014

no opportunity

Recommend
CEO approval
Business Outlook

Pros

the flying J where I work there is no pros oh wait just this out of every employee that is there only 5 really do there work

Cons

the head manager is lazy, he have his favorites pets he will not give you a promotion unless you are a woman and white...He will not get rid of his lazy staff that do not do their work but take credit for other peoples work

2.0
Jul 11, 2014

I've learned a lot.

Recommend
CEO approval
Business Outlook

Pros

Fun environment when management allows it. Fast paced and plenty to learn. The regular customers brighten your day.

Cons

I've been an employee of the restaurant inside of my pilot and now a cashier on the store side. Both are very bad jobs. You are constantly understaffed (I've often been the only cashier for 2-8 straight hours) I've learned how to run just about everything (the kitchen, register, Cinnabon, maintenance, put the order up, etc.), have been in the top three for up selling since I started, and even trained a manager on how to basically run the store yet after 9 months I still haven't gotten a single raise. I can and have done everything a manager does yet the only thing I hear from upper management is to "greet the door or be fired" as I have been greeting the door. Pilot is only about keeping up appearances when district or corporate comes around. They really don't care about their staff or customers.

Viewing 2125 - 2127 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.