Is Pilot Flying J a good company to work for?

Pilot Flying J has an overall rating of 3.0 out of 5, based on over 2,380 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 41% of employees would recommend working at Pilot Flying J to a friend and 43% have a positive outlook for the business. The best reviews about Pilot Flying J have been left by employees working as Logistics Specialist , Travel Center General Manager and Restaurant General Manager .

Does Pilot Flying J pay their employees well?

According to anonymously submitted Glassdoor reviews, Pilot Flying J employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Pilot Flying J. This rating has been stable over the past 12 months.

How satisfied are employees working at Pilot Flying J?

41% of Pilot Flying J employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pilot Flying J 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pilot Flying J?

Cashier (207) , General Manager (97) , Sales Associate/Cashier (82) , Maintenance (50) , Manager (47) , Shift Leader (38) , Guest Service Leader (33) , Assistant Manager (28) , GSL (23) , TCGM (23) , GSL2 (21) , Restaurant General Manager (19) , Logistics Specialist (18) , Shift Supervisor (18) , Account Manager (17)

What are the pros of working at Pilot Flying J according to real employee reviews?

"Pay is good and if you have a good team under you it's a relatively easy job." ((in 196 reviews)); "I think the benefits are good (never had them until I came here though)." ((in 157 reviews)); "You great people and make good connections with your Guests." ((in 105 reviews)); "Some good coworkers who try their best despite the dysfunction." ((in 43 reviews)); "Bonuses and company events are good." ((in 23 reviews))

What are the cons of working at Pilot Flying J according to real employee reviews?

"Poor management and lack of reprimanding for employees violating policies (health and safety)" ((in 150 reviews)); "managers are rude and inconsiderate" ((in 64 reviews)); "Long hours and a company who can care less about you or anything other than cheating people and making money!" ((in 58 reviews)); "No work life balance Impossible goals Little to no labor" ((in 41 reviews)); "Favoritism is a bad issue." ((in 32 reviews))

What are employees saying about Pilot Flying J layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pilot Flying J layoffs and their outlook for job security at Pilot Flying J in 2026.

What are the top reviewed Pilot Flying J locations?

Knoxville , Dallas , Houston , Ogden , San Antonio , Nashville , Phoenix , Indianapolis , Atlanta , Temple , Salt Lake City , Birmingham , South Bend , Columbus , Florence , Toms Brook , Springfield , Albuquerque , Amarillo , Meridian , Toledo , Tampa , Carneys Point , Springville , Winslow , Tucson , Laramie , Midland , Sulphur Springs , Moss Point

Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)

Adam Wright

58% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Aug 2, 2014

Great growth opportunities for hard workers

General manager

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, high volume business. If you are a hard worker, then we develop you & continue to train you as you advance up the ladder. You must be a go-getter.

Cons

Must be able to persevere & work long hours. You must be highly energetic.

5.0

Jul 27, 2014

Don't work here.

Cook

Recommend

CEO approval

Business Outlook

Pros

Absolutely nothing. The company is a complete joke.

Cons

Management is rude to workers. I worked in kitchen, and I was expected to do literally 3 different jobs at the same time. For the work I did, being paid minimum wage wasn't going to cut it. They would also schedule me closing the kitchen one night, then come in at 5 the next morning. Happened quite a few times. Also they're a fraud, I couldn't fill out my taxes with my W-2 from there, never got it. I called many times to talk to the manager, he was "not there" every time. Called the IRS, they sent them a notice to send me a W-2 but I still didn't get it and called back and the IRS never even got my W-2 when I started working. I even had extea taken out of my paychecks, and never got any of it back. Getting paid was either being sent to a card they give you or direct deposit, so there wasn't really much proof of you working there unless you could show when you got paid but on the bank statements it doesn't show up as Flying J and you never got a pay stub. Wasn't just me they scammed out tax money from, I was told about other people having it happening to them as well.

4.0

Jul 19, 2014

Very organized

Facility manager

Recommend

CEO approval

Business Outlook

Pros

Multi faceted business that does 350,000 per day per unit

Cons

Salary caps do not let you advance

Viewing 2122 - 2124 of 2,323 Reviews

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Jobs at Pilot Flying J

Pilot Flying J

Pilot Flying J reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great growth opportunities for hard workers

Don't work here.

Very organized

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Jobs at Pilot Flying J