Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
May 9, 2014

It was great at first, then not so much...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Started above minimum wage. It's a good job if you're a cashier. The regular customers are amazing. Our staff is awesome.

Cons

Underpaid management. I've worked for the company for two years now, and even being promoted to Team Lead/GSL 3 a year ago I've had a raise of $1.25. You don't even get extra for working overnights when you're told you won't be on them for long. They lie to you and bend the truth. Communication is horrendous. Not enough labor hours. Not enough staff. Only one cashier and one manager on overnights. Overnight management does four jobs for one pay; maintenance, deli, manager, back up cashier. No one is ever on time for their shift. Rude drivers. Trash is often left undone and the store has been dirtier lately because of the lack of staff. Everyone is always complaining about something, including myself until upper management does something about it. The company as a whole has went downhill extremely hard and fast. Drivers do nothing but complain about the company go employees.

3.0
May 5, 2014

hard work lots of hours

Recommend
CEO approval
Business Outlook

Pros

The people you work with. Most of the customers, Nice to be paid weekly. Time flies by.

Cons

lots of hours, payroll hours cut, you salary managers fill in. results in long lines for customers. standing for 10 plus hours a day

4.0
Apr 23, 2014

System Anylast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

perks, training, travel, work-life balance

Cons

I didn't have any cons.

Viewing 2146 - 2148 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.