Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jan 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay was above average for this type of work. Fast paced.

Cons

Hours. lots and lots of hours. As you have read with other reviews, there is no family/work balance. You are expected to be in your store for 60+ hours a week to even have a chance at running a "good" location. You are an overpaid cashier and janitor for most of your time at Pilot Flying J. Each location is run on a shoe-string labor budget which makes it impossible to live up to unreasonable expectations. Regional management and above offer NO SOLUTIONS. They will visit your store often and tear down all employees over the smallest details. Sales will not deter this. If your store is performing well in all metrics, the onslaught of negativity will continue. If you are a seasoned manager who excels at managing a staff and getting results, this is NOT the company for you. If you are an entry level manager who wants to cut his/her teeth in a face paced industry where you spend most of your time as a cashier or CLEANING TOILETS after truckers... this is your perfect fit.

1.0
Jan 20, 2014
Recommend
CEO approval
Business Outlook

Pros

compensation was decent. not very much positive to say...

Cons

lofty expectations of perfection while playing with restrictive budgets. In this company what you know doesn't matter near as much as who you know. This company lives a double standard every day. Region managers are very much a "do as I say not as I do".

2.0
Jan 17, 2014

Terrible

Recommend
CEO approval
Business Outlook

Pros

Weekly pay,benefits and customer interaction.

Cons

They are prejudice towards women ,colored,and,no advancement opps. you can bust your, but, come in on your day off, have phenomenal customer service skills and still get overlooked.They will have you train some one and promote them to a higher position than your in but you train them??? give employess incentives for above and beyond good efforts!!

Viewing 2182 - 2184 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.