Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Jan 16, 2014

Promises you a lot, Delivers little

Recommend
CEO approval
Business Outlook

Pros

Paid on time, some great customers and some great employees, not much else

Cons

Horrid hours, expected to do too much with not enough people, my store runs bare bones when it comes to staff, staffing levels: Midnight Shift 2 people, Daylight Shift GM, Cashier, 1 Coffee Host, 1 Maintenance (sometimes a second for an overlap of a few hours at best) and a few deli employees. Afternoon Shift 1 Shift Manager 1 cashier, 1 Maintenance (again sometimes and over lap of a few hours with 2) 1 Deli person, sometimes the RSS and GM are there for a few hours. I understand the business of making money, and i do see them putting money back into the business in some ways. staff is treated as slaves expected to do anything and everything for very little money. Moral is in the toilet, scheduling is a joke, if you have a family or a life outside of work forget it. Worked many weeks on all three shifts and usually still have a turn around of less than 8 hours. Nit pick on numbers, we can be running $1000 under budget and still get yelled at for a few hours of OT, If you don't want OT put more people on shift.

3.0
Jan 13, 2014

dis satisfied ex-employee

Recommend
CEO approval
Business Outlook

Pros

The customers were great. Was great to serve them.

Cons

not courteous to employees. Did not have enough time to make surfeit food.

4.0
Jan 8, 2014

Was once an awesome employer

Recommend
CEO approval
Business Outlook

Pros

The staff is generally dedicated, good bonus potential, advancement

Cons

Long hrs, toss aside dedicated long term staff

Viewing 2185 - 2187 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.