Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Dec 22, 2013

Decent first job out of college

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many opportunities for growth, rewarded if you hit your numbers at a fair rate

Cons

Did not center around a get customer service model

1.0
Dec 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Pilot Flying J initiated a program to updated the showers and bathrooms in my facility in Joplin MO. Company funneling money back into the buisness at least shows they respect their customer base if not their management.

Cons

The upper management takes a cattle approach to hiring managers. They have taken the approach of throwing numbers at problem-ed stores. The company makes promises but fails to follow through. Even with it documented in writing the company will choose not to following through on guarantees. The only thing that matters to the company is hitting the number. They have no concept of loyalty to their employees. From month to month hour stability caused termination of up to 4 employees. The company is so focused on hitting them mark legal and hr issues are ignored for managers that hit there noc and budgets.

Viewing 2191 - 2193 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.