Pilot Flying J reviews

Employees get overworked and are rarely recognized for this. Pay is minimal at best and raises are difficult in coming. Management does not deal well with being incorrect and have a hard time providing flexibility for their employees. Not worth becoming a full time employee as it is not very family friends.

You're essentially doing the work of a Walmart employee, a custodian, as well as a cashier for a glamorous minimum wage. The transactions a team member processes deal with food, fuel, grocery, merchandise, and tobacco. If you work during the day, you're guaranteed to get a steady to constant flow of customers, and during the rare time periods where you're not assisting people you're involved with cleaning the counter and the deli/coffee section. I realize that professional drivers carry out a job considered by many to be in a most dubious category, but a lot of the kind of people that stopped in at this store were representatives of the downside of mankind. As a team member, you're putting in a remarkable effort at keeping things rolling and attempting to meet the needs of these people to total indifference, or even humiliation when something would go wrong with the erroneous P.O.S. systems or when one customer would be in a particularly rude mood. Not to mention that I felt like the company would be setting up team members for this kind of backlash with their methods of pricing. I stuck it out being a team member here, and my good will ultimately got me through the toils of this customer service position.