Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Sep 28, 2011

It is a difficult work environment.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The family that owns the company cares about the employees and the pay is very competitive in the industry, It is a stable employment due to the nature of the environment.

Cons

The management is poor and as a manager, you can expect to work 60hrs or more a week without overtime pay.

3.0
Sep 17, 2011

Not the best

Recommend
CEO approval
Business Outlook

Pros

Friendly down to earth managers, flexible hours, pay is not unreasonable considering, meet interesting people on both sides of the counter

Cons

Employees are treated as potential thieves, raises are unheard of, the up selling and 2-fer goals are unrealistic in this time where no one has extra money, employee hours are constantly cut and then the next week we would be short-handed.

5.0
Sep 9, 2011

One Big Family

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was the family atmosphere of Pilot Flying J that won me over. The company is family-run, and the culture is very family-oriented. My managers and supervisors have been extremely patient & flexible regarding my schedule & my special-needs child. Working for this company, I feel more like I'm just a part of a big family that is all working together, and I really like that feeling.

Cons

Like any large family, communication is an issue, and the larger we grow, the more of an opportunity that becomes. If we could improve our communication, especially from corporate to the field, we might do a better job of cultivating the "family" attitude more uniformly at the store level.

Viewing 2278 - 2280 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.