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      PlanSource

      Engaged Employer

      PlanSource reviews

      3.5

      60% would recommend to a friend

      (388 total reviews)
      avatar

      Mike Morini

      56% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Senior management

      3.4

      Career opportunities

      PlanSource has an employee rating of 3.5 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      388 reviews
      1.0
      Jan 27, 2014

      Horrible little company to work for.

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really nothing, not even the pay ended up being worth it. Less then what I had made on unemployment

      Cons

      1- Pay was not good, and it was salary. I usually ended up work 60 hrs a week with no over time and little time off

      1.0
      Jan 8, 2023

      Not as good as it used to be

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, remote work. Unlimited PTO. The experience here launched my next opportunity and for that I am grateful.

      Cons

      This company was great. Vista bought them out back in 2019 and everything went downhill once the equity firm got their hands on the business. I will never work for another Vista company as a result and would recommend anyone else against it. Pay is absolutely terrible… and very below average for what you are required to do. With inflation, the pay is on par with the fast food industry - NOT COMPETITIVE AT ALL. Was promoted to a completely new role requiring at least 2x the amount of work than the previous position and was only offered a 5k salary increase with 7 plus years experience. Never had I felt more undervalued in my entire life. An account manager should be starting out at 70k minimum with the amount of work it requires. They only want to pay 50k-60k and that’s coming from someone who is long-tenured. Low-mid level employees are not heard or valued. You will only move up if the company has use for you to move up. Favorites are always given more opportunity. Raises annually are terrible at 2-3 percent. Promotions yield less than a 10 percent pay increase.

      avatar
      PlanSource Response
      3y
      Thank you for taking the time to write about your experience with PlanSource. We are proud of the benefits package we are able to offer our employees and glad you were able to enjoy the unlimited PTO during your time with us. Our mission regarding our people has not changed. We are committed to creating an environment where all of our employees feel valued, appreciated for their contributions, and rewarded appropriately. Our Total Rewards team is consistently working to ensure we are providing the best offerings to our employees and remain competitive with our industry. Furthermore, employee development is of top priority for our organization, and we are consistently investing and discovering new ways to ensure we develop our Leaders of tomorrow. While many of our leaders have different communication styles, they still provide valuable feedback to our team members to always ensure performance is positive, and that our high performers are recognized and invested in accordingly. While we are thankful for your years of service to us and our clients, we are truly sorry that you did not feel as if we valued your contributions appropriately. We wish you best of luck with your continued success. -Sharon Brand; Chief People Officer
      2.0
      Feb 11, 2024

      Late Stage Capitalism Strikes Again!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office job. AC year round, no need to physically sweat due to hard labor

      Cons

      Once venture capitalism took over, all that matters is GREEN LINE GO UP, year over year. And so, cuts had to be made. Office parties shrunk. First it was family only for yearly office parties. Then it was the prize cuts. Less snacks, less free food for holidays. Sure, that's fine, I guess. Then come the extra work for zero extra pay. Not enough bodies, so you outsource parts of the company. Leadership in other companies also don't like dealing with outsourced staff (whether direct or indirect), so that's a blunder. Only ones making more money are top level. Great. I'm happy for you. Short term gains. Venture capitalism is happy. Unsustainable long term at the expense of employees and customers.

      avatar
      PlanSource Response
      2y
      Thank you for your review. We're sorry to hear your experience with PlanSource was not positive. Like any growing business, we've had to look at our expenses more closely since our ownership changed hands. This often means change, and changes can be difficult. However, we are always looking for ways to create a meaningful experience for our employees - through things like PlanSource Cares, and investing in ongoing training and development. We're proud of what we have achieved over the past 3 years and we've become profitable and increased our customer retention and satisfaction scores. Additionally, we are continuing to find ways to address employees' concerns on workload - like reviewing our staffing plans, finding ways to be more efficient through new tools, and backfilling key roles. We're proud of our product and glad you think so as well, and we're excited about the opportunity to continue to grow PlanSource.
      Viewing 4 - 6 of 388 Reviews
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      Glassdoor has 411 PlanSource reviews submitted anonymously by PlanSource employees. Read employee reviews and ratings on Glassdoor to decide if PlanSource is right for you.