Podium reviews

3.7

71% would recommend to a friend

(1,183 total reviews)
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Eric Rea

75% approve of CEO

71% positive business outlook

Podium has an employee rating of 3.7 out of 5 stars, based on 1,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Podium employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jun 9, 2023

Bittersweet to be leaving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My experience at Podium has been a wild ride! Over the past couple of years, I've had the pleasure of meeting some seriously talented and driven individuals. Let me tell you, the Support Team is the real heartbeat of the company.

Cons

Here's the thing: Podium's Utah headquarters seems to have them stuck in a time warp, lagging behind other startups by 5-7 years. If you're part of the BIPOC or LGBTQ+ community, I gotta be honest, Podium might not be the most welcoming or inclusive space for you. Take their paternity leave policy for example. They only recently bumped it up to a "generous" 2 weeks for any second or adoptive parent. Now, that's definitely an improvement from the measly 5 days they used to offer, but it still feels disrespectful to new parents, you know? Also, the "Brodium" stereotype runs pretty deep in their culture, and it shows in how they celebrate and recognize employees. Picture this: during Town Hall Meetings, they give out a "person of the month" award, but guess what? It's never gone to someone in the Customer Success/Support Department. That's a major oversight if you ask me, considering they're the ones who keep the customers happy and coming back for more. Sales may bring them in, but it's a team effort to keep them around. Overall, if you're all about that stereotypical white, sales focused tech culture, then Podium is for you. Personally I'd recommend checking out other companies first. There are definitely better options out there that might align more depending what you're looking for.

2.0
Aug 10, 2023

The future looks dreary with a chance of complete failure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Went through YC Combinator so a lot of business concepts, operations, and tools match what you could expect to work with at other YC companies (if this sounds appealing, note that YC Continuity is no longer on Podium's board and pulled out of all involvement they'd formerly had with Podium) - There are some talented employees in the designer, engineering, and product departments

Cons

- Podium saves money by not matching employee 401k contributions - Poor quality health insurance with high premiums - Leadership is panicking as the company continues to drastically miss its revenue targets - At one point a person of the week was described as having earned it because she worked through an illness where she was throwing up between customer calls. This was presented to the entire company as if it were the ideal employee effort - The company does not respect sick days, but instead promotes working through illness with a Slack status of "not feeling 100%" - Heavy bro culture with a Mormon twist. The CEO frequently asserts his fellow Mormon employees as being the 'in-crowd'

1.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Pro - You wont even know that you are being abused by management because they do such a good job twisting and turning unfortunate situations and lost ACV into your fault. Pro - The ROE's are extremely muddy. Plan on losing any deal that someone who is your superior, or is better friends with upper management wants. I've seen Reps do 100% of the work on a big deal in their own territory, and still lose it to a senior rep because 7 months ago that rep sent them a generic warm-up email. Pro- Lots and lots of favoritism. Some managers are basically in love with their top reps, and have made them fail proof. We expect to have about 1 - 2 inbound leads given to us per month, yet some of the 12 disciples are getting 20-30 easily, plus access to partnerships that the common folk aren't allowed to touch even when in assigned territories. Pro- you will get to listen to leadership drill into your head day in and day out that your mental fortitude is the reason you are failing. Because if you were bought in 100% you would just hit quota (which was raised by 40% without a compensation raise) without any issue.

Cons

Oh God where do I start. Podium would rather fire B players than let them transfer into a different role that they might excel at. and I literally mean reps who are hitting between 80%-90% of quota are being denied transfers because they arent hitting 100%. The disconnect between what leadership believes should be happening on the floor, and what the sales reps know is possible, is greater than the grand canyon. Leadership laid out a "path to quota" at the beginning of this year, which included 70% of our number being provided through marketing/lead gen/outbound SDR support. 20% coming from inbound leads in our territory, and 10% being self sourced. This has not even come close to reality. In my personal quota last month I sourced 72% of it myself, and got 0 inbound and 0 external support. When I asked management why this was happening and they couldn't move resources toward me due to the effort I was clearly giving, they mentioned that they needed to save those resources for the Top performers to make sure they stay happy and fed. The turnover rate is higher than 100% annually. Last year we hired 450 reps, and 455 reps were FIRED. Podium has a churn n burn mentality with both their sales staff and their customer base. If you don't fall within their boundaries of what "awesome" is, they cut you loose. even if you're a paying customer. Oh they also require that you come into the office even though they tell you its hybrid and we have 1/2 of our sales staff as remote employees 100% of the time. There aren't any great on site benefits. they say they have free drinks (always empty, only restock 1 time per month), and onsite Gym (shamed if you use it during working hours when you should be selling) and ping pong tables (as if this is some culture shocking phenomenon that makes working here all worth it) Some reps have even gone to management to discuss taking a break for their mental health, (one rep was contemplating suicide) and the VP told them that it was their own fault for being stressed out. That if they had bought in to the values podium has that they would be hitting quota and not feeling like this. They constantly deny time off because they don't believe that people who aren't hitting quota should have the privilege of using Unlimited PTO. They throw the word "optics" around like its candy. And they also try to enforce this pretty heavily. They want you standing at your desk, headphones on, demoing or cold calling 24/7. There was one time our CSO made a post in the sales channel about how when he was walking the floor he saw 3 reps hanging out chatting and laughing, and that in the 12 minutes he watched them they could have made an average of 36 calls between the three of them and publicly scolded them for not working harder. These reps were put on plan and fired the next month. The performance culture here will make your career end in one of two ways. A trip to a mental hospital to decompress from all this trauma, or a bullet in the brain. Oh did I mention their pay is GARBAGE? They expect full cycle AE's to be ecstatic to be earning $55k a year, while requiring 2-3 years of AE experience. Most mid market positions that an AE with that tenure could grab would be paying a base of roughly $75k-90k per annum. with OTE's in the mid 100's to top 100's. At podium its 90k OTE... an absolute travesty. But hey... at least Podium meets its Diversity and Inclusion requirements. They made it a huge point to show everyone that we hired the exact percentage of diverse people mandated, and not one person more...

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