Point32Health reviews

Let me preface that I was heritage Tufts Health Plan and was employed during both the pandemic and the merger between THP and Harvard Pilgrim Health Care. The new organization of Point32Health is NOT Tufts Health Plan or Harvard Pilgrim Health Care. I always bump into folks that have had great experiences with both however Point32Health is NOT either of those amazing legacy companies. This new organization has made it a priority to establish itself as it's own organization so I shall review it as such. My personal experience: This organization is a hot mess to say the least. My team of 12 people depleted to a team of 3 and when I left my department was at a 40% staffing capacity. So as you can imagine everyone was heavily overworked which just makes going through a transitional period even more difficult. After months of working extended hours to keep up with the open projects that we had afloat and working weekends to meet deadlines I wanted to utilize my unlimited PTO. I personally hadn't taken a vacation in 6 months and I just wanted three days off after a an aggressive conversation with my acting temporary manager ( as surprise surprise we didn't have one in place). While attempting to put in for these 3 days, I was first approved and then denied and told " If I needed a personal day I should take a leave of absence". With that advice I took said leave and when I returned I had not only a new boss but also a notice of termination. They had decided while I was out they were going to dissolving my position as well as my entire teams. Between my return and my last day I was excluded from team events, lied to and treated as an outsider even though I had been a part of this team pre-pandemic. Hopefully not everyone's experience here is the same as mine but I cannot stress how dreadful this organization was to my mental health and personal time. The organizational changes: There are only 3 original members left from the heritage organization everyone else is brand new. The name and values was something we outsourced so don't be surprised if things don't seem to truly reflect the organization itself. Senior leaders are not open and honest as their heritage leaders were so be sure to take everything in with a grain of salt.

The company is definitely still going through the pains of a merger. There are too many leadership changes (aka Directors, VP, Senior VPs) that occur what feels like every other month which has led to constant shift in goals, priorities, and objectives. This has led to extreme low employee morale and job dissatisfaction. Priorities are constantly shifting, leadership clearly does not know how to “turn the ship around” and address the financial hardships from the cybersecurity attack from last year.