Premera Blue Cross reviews

3.0

38% would recommend to a friend

(1,005 total reviews)
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Jeff Roe

42% approve of CEO

31% positive business outlook

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,005 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

The people. I've worked with some of the most passionate, capable, change agents in my entire career at this company. The people definitely make this company survive.

Cons

Premera is struggling to figure out what it wants to be when it grows up. While it'd be easy to just blame the CEO for a lot of the struggles, it's clear the executive team isn't in sync and might even be actively working against each others' interests. Since 2018, Premera has had multiple different corporate strategies, and continues to pivot every 12-14 months, and not necessarily because of market conditions. Previously we had a "Business Transformation Office" only for it to be unceremoniously shut down less than two years later. Then, a revamped/renewed corporate strategy division moved under a long-time leader...that leader then moved on and since then has had a revolving door of leaders. More recently, following their "Essential Moves" strategy where tens of millions of dollars were allocated to specific strategic initiatives, they've pivoted again to Corporate Pillars. All this to say, that while many companies struggle with fluctuating market conditions, Premera continues to chase shiny objects (looking at you Kinwell, Medicare Advantage, HMO-style products) or just plain doesn't seem to remember why Premera was considered the health plan of choice in Washington State for so many years.

2.0
Jun 21, 2023

Bad leadership and lots of favoritism

Recommend
CEO approval
Business Outlook

Pros

Good benefits and remote work - great as I have kids

Cons

I've worked in Clinical Programs as a RN Case Manager for a few years now. The leadership in the Case Management department leaves much to be desired. As time has passed, I see leadership show clear favoritism to some whilst ignoring and never acknowledging others. The Managers and Director claim to care about an employee's well being and opinion but they truly don't. It is all lip service and numerous past and current nurses agree with me. I am am an adult and professional but management treats you less as a professional and instead micro manages and constantly criticizes you. The clear favoritism of others is plain as day. I've seen others that have been here for more than a decade, not be acknowledged despite being very strong clinically and extreme professionals. I've learned more from them than any of the managers. Leadership in this department wants you to not have an opinion. In my few years here, several of us feel very micro managed and almost treated like a child. I hear it's worse with the newest managers. When asked questions on process and procedure or respectfully challenged, they take it personally and you will never be treated the same. From what fellow nurses have seen, management here are clueless themselves and have no real understanding of the work we do. It is quantity over quality now. They just want numbers to be met. It gets worse each year I am here. I don't know how some other nurses have been here for over a decade or more.

3.0
May 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Good co-workers who like to share information and work together

Cons

Micromanaged to the extreme. Very little trust in their negotiators. You aren't likely to get promoted from within. It's pretty well known that if you want to be promoted, you have to leave the company and then come back.

Viewing 85 - 87 of 1,005 Reviews

Glassdoor has 1,074 Premera Blue Cross reviews submitted anonymously by Premera Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Premera Blue Cross is right for you.