Premera Blue Cross reviews

Premera used to be a good company, where trust, loyalty, integrity and care for employees and members was Important. A place to be proud to work for. Upon return, in recent years, there has been a shift in culture, where the right WORDS are said about customer focus and the employees being the most important asset. In practice - tenure, knowledge and experience in employees are no longer respected and there is no longer the focus and attention on how best to serve customers that there used to be. Now the focus is on how quickly things can be done, period. Quantity vs. Quality. Check off the box- call it done and say "Look what I Did." Opinions and input are not valued. In fact, those that have tenure are the first to go during a reduction in force as a way to quickly save money and maybe to do away with the previous Value based culture? There is no loyalty to dedicated, long term employees who have the most knowledge and ability to speak to and help resolve issues. There is no plan for those that are left to manage the huge body of work left by those that are eliminated. The message to those that play the politics game, with no integrity, no values or loyalty to anyone but themselves is "That is how you get ahead here". It is disheartening and those of us that stay in spite of this culture are doing so because we need a job. Very sad that things have come to This.

Middle management is horrible, just inept and completely unable to do their jobs. The layoffs were illogical and completely stopped our team’s ability to deliver. We lost actual contributors and this is going to severely impact our customers. I feel we went from being competitive to being on track to run ourselves into the ground. Tech stack is about 7-10 years behind. Security is a major obstacle for every step of the dev workflow. You can’t even google simple code questions because most sites are blocked. Good luck figuring out things like regex using just your brain!