Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

37% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 164 reviews)); "Great people to work with and work" ((in 101 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 86 reviews)); "Close proximity and good pay" ((in 58 reviews)); "Flexible work from home schedule." ((in 38 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 70 reviews)); "Senior leadership struggles to identify the risks and opportunities ahead." ((in 39 reviews)); "This is the 3rd year in a row that Premera has done major layoffs." ((in 37 reviews)); "Managers have their pets who have been there a long time and been following bad practice since they started." ((in 37 reviews)); "Bad manager and upper management." ((in 33 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

37% would recommend to a friend

(218 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

218 reviews

Reviews about "Culture"

Return to all reviews

4.0

Sep 6, 2018

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is very customer focused and the benefits are great

Cons

It can be difficult to get new innovative ideas out there

Premera Blue Cross Response

7y

Thank you for your feedback. I'm happy to hear that you support our customer-centric culture. We know our employees have great ideas, and we want to hear them. In fact, we just launched a new crowd-sourcing tool where employees are invited to share their innovative ideas to make healthcare work better. - Amanda J.

2.0

Aug 31, 2018

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home capability, however $40.00 a month stipend when my phone and internet bill is $150 per month with no cable. also has never increased even though my bills do every year.

Cons

High stress, very unhealthy job. This position requires you to sit at a desk tied to a head set your entire shift. There is not only stress from customers yelling at you all day but also from the rediculous standards management expects from you. They time your bathroom breaks and expect you to work projects but won't allow you off the phone time to complete tasks. The passport to perks is becoming a joke, this year it gave me a $1.00 discount on silverwood tickets and the passport to perks app keeps closing out, so that $1.00 in savings cost me more than a half hour dealing with the app. The perks/rewards when I started were ten times better than they are now. High turn over of employees

Premera Blue Cross Response

7y

Thank you for sharing your perspective. Our employees contribute to making Premera a great place to work. We aspire to create an environment where they can bring their best every day. I’m sorry to hear this has not been your experience. Please contact your HR Business Partner to discuss your concerns further.

2.0

Aug 24, 2018

Great Values/Poor Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, Progressive Culture, Strong Purpose & Values

Cons

Poor leadership, HR does not advocate for employee's , they protect middle management. As a result, they hinder employee growth which limits innovation. Department org does not make sense. (ie, managers "leading" teams without actual experience in that role)

Premera Blue Cross Response

7y

Thank you for taking the time to share your feedback. I agree, Premera has a strong purpose and culture. While it’s disappointing to hear your opinion about management, we’d like the opportunity to continue the conversation regarding your feedback. You are welcome to outreach to me directly or your Human Resources contact. - Amanda J.

Viewing 127 - 129 of 218 Reviews

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