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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

46% would recommend to a friend

(1,962 total reviews)
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Brian Wynne

42% approve of CEO

38% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexibility of schedule Work at your own pace

Cons

Will hire anyone and I mean ANYONE. That's great until you're a team lead full of useless people. Regional Market Managers are a joke and very unprofessional. The one I currently work for can't even spell properly. Have to drive all over creation with no regard from management. Have to do tons of things that are way outside the scope of what you are hired for. Don't like it? Too bad. VERY high turn-over rate so the few reps they do keep get run ragged covering everyone's territory. Management is unethical, literally have asked me to lie to corporate clients dozens of times. Constant all day and night emails and phonecalls are very annoying. So much driving. I know I've mentioned this already but it's that bad. Some weeks you'll have 50 hours of work then the net week you'll have 10 even though you signed up for 20.

1.0
Nov 28, 2012
Recommend
CEO approval
Business Outlook

Pros

It's Easy to get hired.

Cons

Getting paid by these folks takes complaints to the state labor board. You can't get them to say how you are getting paid. They take 11-14 days to pay you, then pay on a debit card which takes an additional 72 hours to transfer the money to your bank. Nice interest on our money! Emails and phone calls get no response. You have to submit your hours that day. Then you go online to affirm you worked those hours, but they are wrong or don't appear on line. You can't reach anyone to get information. Errors are commonplace. They blame you for their errors. It takes 30 days just to get your pay card, so you won't get paid for a month. Then it takes longer to get your money for your first job. They pay in weird time periods that don't match "weeks," so it's nearly impossible to check for overtime and verify if they adhere to overtime laws. That's especially true as they won't give pay stubs or even provide access to payroll records so you can check. As with any agency, they charge more than they pay, which is how they make their profit. But two weeks for you to get paid for your work means they get interest on the thousands of employees, while those employees (typically minimum wage) can't get paid. Oh, the debit card that they pay you has a charge for almost every transaction. Unless you have a sheet and are tracking your balance, which bank, which atm, which merchant and how they ring up your transaction, you can end up with all sorts of fees getting access to your pay. Just one more way to get them money. They save by not mailing a paycheck and the debit card company makes tons of money by minimum wage people trying to pay for groceries who don't know how much money is coming in when. Yeah, they have time to constantly check if the two week delay has given them their pittance and how much was taken out as they get no notification as to when it might have been deposited and what fees are being taken out. Geez, what a great business model. You get to make money on your own employees!

1.0
Apr 24, 2018
Recommend
CEO approval
Business Outlook

Pros

The only pro is the Flexible schedule with typically no weekends. Unfortunately that’s about the most that can be said for Pros.

Cons

Although categorized as “the easiest job ever” it is anything but. The biggest problem is the lack of training that is provided. The basics are simple in nature but an adequate amount of training is still required. Also, it would be helpful to have management go with you to your new stores to introduce you to the store team. It’s very frustrating to be new and have to spend your initial visit searching for store personnel and locating product.

Viewing 34 - 36 of 1,962 Reviews

Glassdoor has 2,076 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.