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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

45% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

41% approve of CEO

37% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

There are lots of opportunities

Cons

The onboarding for new hires is a little complicated.

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Premium Retail Services Response
9mo
Thank you for your feedback and for being part of Premium for over 5 years. We’re glad you see opportunities here. In regards to training, we currently invest heavily in employee development and training; however, we do agree there is always room for improvement, especially in making omboarding simpler for new hires.
3.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid or remote Mostly positive coworkers

Cons

Bonus based on favoritism No training or guidance No accountability from management, prepare to be a scapegoat Nique Fajors

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Premium Retail Services Response
9mo
Thank you for sharing your feedback and for your time at Premium. We’re glad you had positive experiences with flexibility and your coworkers. In regards to training, we currently invest heavily in employee development and training; however, we do agree there is always room for improvement. We also take concerns about accountability and fairness seriously and will share your perspective with our leadership team as we work to strengthen support and consistency across the organization.
2.0
Aug 17, 2025

No mobility

Recommend
CEO approval
Business Outlook

Pros

Realistic targets. Decent bonus structure.

Cons

No benefits were ever offered, however box 45 on my T4 slip indicated employer did offer dental benefits. No clear scope of responsibilities or upward mobility from sales position.

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Premium Retail Services Response
9mo
Thank you for sharing your feedback and for your time with Premium. We’re glad you found value in our targets and bonus structure. We take concerns about benefits and documentation seriously, please reach out to hr@premiumretail.com so we can look into this further.
Viewing 70 - 72 of 1,962 Reviews

Glassdoor has 2,076 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.