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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

45% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

41% approve of CEO

37% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 14, 2025

DONT DO IT.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are for the most part ontimeliness. timeline.

Cons

The pay is awful. Multiple people have worked for acosta (who owns premium, they merged and are now premium workers) that get just barely above minimum wage, after working for the company for over 10 years. They treat their workers like garbage. Insurance is EXPENSIVE. You have to drive your own personal vehicle, and get paid pennies on the mile. Just don't do it. Its not worth it. They fired all of the good managers when acosta and premium merged. They only kept the Managers that they knew they could mold into what they wanted. Over worked, under paid. But dont forgot, they are in complete control over your paid time off/earned time off. Hopefully you dont have any trips in the winter because they only want you to take time off in the summer. And dont forget, you're a 40 hour a week employee, but they will only give you enough work to schedule 10 hours a week. Or the opposite, give you 85 hours of work a week, but you aren't allowed to work over time so figure that out on your own cause its not their problem.

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Premium Retail Services Response
9mo
We’re sorry to hear about your experience and appreciate your feedback. Our pay and mileage reimbursement are designed to align with industry standards, and we regularly review them to stay competitive. We’ll continue working to improve benefits, workload balance, and overall support for our team members.
3.0
Aug 12, 2025

Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can earn up to 5 weeks pto

Cons

Benefits are very expensive and deductibles are very high

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Premium Retail Services Response
9mo
Thank you for your 10 plus years with Premium and for sharing your feedback. We’re glad you value the PTO, and we’ll continue working to improve our benefits to better support our team.
4.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

All ok decent position for the most part

Cons

None to speak of at all

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Premium Retail Services Response
10mo
Thank you for sharing your feedback. We’re glad to hear you’re having a positive experience in your role. Thanks for being Premium!
Viewing 73 - 75 of 1,962 Reviews

Glassdoor has 2,076 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.