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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

45% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

41% approve of CEO

37% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Regular pay with minimum benefits.

Cons

Executive and senior leadership is completely blind to culture across the organization and within each program. It is a dog-eat-dog culture, and there is a constant shift in program leadership, making communication, accountability and field performance a daily challenge.

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Premium Retail Services Response
8mo
Thank you for your feedback and for your years of service. We’re sorry your experience didn’t meet expectations. We value your input and are committed to continuing to improve our culture and support across all programs.
2.0
Aug 5, 2025

No upward movement

Recommend
CEO approval
Business Outlook

Pros

Very flexible in most cases.

Cons

Low pay, mileage pay is low to non existent due to their policies, no pay raise in ~5 years, no upward movement was ever available, the distances required to go to a majority of work sites. Bad system for reporting. Bad communication with management. Unrealistic expectations from management. The offered benefits are non-existent on the offered pay for most positions, it's even a stretch for management.

1.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Learn new things in store

Cons

Get told BY A MANAGER that your disability is a waste of time and an inconvenience to HIM!! Rudeness Lack of training Discrimination Not willing to work with schedules

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Premium Retail Services Response
10mo
Thank you for sharing your experience. We are deeply concerned by the issues you described, as discrimination of any kind is not tolerated at Premium. We want to ensure this is addressed appropriately, please reach out to us directly at hr@premiumretail.com so our HR team can look into this immediately.
Viewing 76 - 78 of 1,962 Reviews

Glassdoor has 2,076 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.