Is Princess Cruises a good company to work for?

Princess Cruises has an overall rating of 3.5 out of 5, based on over 1,460 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 56% of employees would recommend working at Princess Cruises to a friend and 57% have a positive outlook for the business. The best reviews about Princess Cruises have been left by employees working as Junior Assistant Purser , Assistant Cruise Director and Customer Service Representative .

Does Princess Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, Princess Cruises employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Princess Cruises. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Princess Cruises?

56% of Princess Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Princess Cruises 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Princess Cruises?

Photographer (23) , Assistant Cruise Director (22) , Junior Assistant Purser (22) , Manager (22) , Buffet Steward (18) , Reservations Agent (16) , Cruise Vacation Planner (15) , Customer Service Representative (14) , Server/Waiter (14) , Bartender (11) , Demi Chef-de-Partie (10) , Junior Waiter (10) , Musician (9) , Restaurant Manager (9) , Sales (9)

What are the pros of working at Princess Cruises according to real employee reviews?

"Great benefits and a pleasant company to work for." ((in 78 reviews)); "People are great and very friendly." ((in 71 reviews)); "Good salaries and a challenging your knowledge" ((in 38 reviews)); "Free food and accommodations and also see the world" ((in 20 reviews)); "Good work/ life balance" ((in 18 reviews))

What are the cons of working at Princess Cruises according to real employee reviews?

"The pay is low and the goals are unreasonably high." ((in 63 reviews)); "Politics and bad management are king." ((in 61 reviews)); "Long hours and too many chiefs and not enough Indians" ((in 57 reviews)); "There are legal protections for crew/staff rest and these are often dismissed by bad managers, it often feels like there's nothing anyone can do to help you." ((in 26 reviews)); "constant changes to processes and poor leadership(executive and director levels)" ((in 17 reviews))

What are employees saying about Princess Cruises layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Princess Cruises layoffs and their outlook for job security at Princess Cruises in 2026.

What are the top reviewed Princess Cruises locations?

Santa Clarita , Los Angeles , Seattle , Valencia , Miami , Fort Lauderdale , New York , Fairbanks , Anchorage , Denali Park , Trapper Creek , Juneau , San Diego , Santa Clara , Copper Center , California City , Healy , California , Florida City , Denali , Skagway , Washington , Japan , Florham Park , Sheffield , Wallace , Chicago , Canandaigua , Maricopa , Cooper Landing

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Princess Cruises

Part of Carnival Corporation

Princess Cruises reviews

3.5

56% would recommend to a friend

(851 total reviews)

Gustavo Antorcha

71% approve of CEO

57% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Princess Cruises has an employee rating of 3.5 out of 5 stars, based on 851 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

851 reviews

2.0

Oct 21, 2019

Declining working conditions

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Cruise benefits are good Work from home

Cons

Horrible work/life balance, you have to submit for vacations 1+ years in advance and even then it often gets put on waitlist. I've worked there for over 4 years and have been able to take about 2 weeks off total in that time. Low pay with very low increases once per year. In 4 years, despite glowing performance reviews, I've seen my pay increase by about $1 per hour. Very high turnover rate. Very few holidays off, my team gets Christmas day and one other random holiday off each year.

2.0

Jul 18, 2018

Where was the leadership?

Human resources

Recommend

CEO approval

Business Outlook

Pros

There are some amazing people that work for this company that are always willing to pitch in. The Seattle office is new and nice. 9/80 schedule.

Cons

Extremely manual and archaic systems. Lack of SLA’s and accountability by leadership. Job descriptions don’t mean a thing - you will be working on projects extremely outside the scope of your title. The work volume is insane, there is little to no support from management, and some teams have extremely high attrition rates that never get investigated or resolved. Micromanagement is real, and everything is reactionary instead of proactive.

1.0

Jun 16, 2018

AVOID. Work for another cruise line. My experience was mostly horrible with VERY FEW positive experiences.

Videographer

Recommend

CEO approval

Business Outlook

Pros

Travel Free “food” No expenses I have to write a 20 word minimum but those are literally the only Pros of the job.

Cons

I could write a thesis on the workplace abuse I suffered under those at Princess who were under-qualified and ill-equipped to supervise. I was told multiple times that my voice did not matter even though I was part of a “team”. I had to deal with very incompetent people in supervisory positions yet was constantly talked to in a condescending manner. In addition, the time management of some of those in power is APPALLING. There’s a reason these people work on a cruise ship; because they would never get hired on land. Absolutely horrendous.

Viewing 16 - 18 of 851 Reviews

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Jobs at Princess Cruises

Cruise Vacation Planner - ONSITE - Fort Lauderdale, FL - US

Group Services Coordinator

Business Development Manager-Northern CA

Senior Employee Experience Specialist

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Princess Cruises reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Declining working conditions

Where was the leadership?

AVOID. Work for another cruise line. My experience was mostly horrible with VERY FEW positive experiences.

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