Progressive Insurance reviews about "training"

Very strict QA, and Strict scheduling- cannot miss days or will be fired quickly. Large company so harder to move up.

No work life balance. Horrible training. Inconsistent. No support

those with years of prior experience for other P&C companies still start at the bottom of the ladder and have to wait awhile (6+ months) to add value where they feel most engaged, challenged, and rewarded. Newbies are required (although some know how to play the game and avoid this their first year) to work 24 hours holidays. If you are hired after August opportunities that are left are Thanksgiving, Christmas, and New Year's Day. While they pay holiday work very well it doesn't replace the time you're missing your family gatherings.

some supervisors lacked professionalism and manners

This is a very stressful position. The phones do not stop ringing.

It’s a call center. The calls are non-stop with 15 seconds in between. People call from every state and you have to hurry up and pull up the guidelines for that state.

Not enough weekend staff, employees need better training, customers can say whatever they want and we have to just take it

I spent my entire tenure with the company in claims. Claims is tough work and I feel more could be done by the company to protect against burn out.