Mar 20, 2026
Progressive Insurance reviews about "training"
75% positive business outlook
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1K reviews
1.0
Apr 19, 2026
Incompetent leadership hampers training and employee support
Former employee, more than 1 year
Castroville, TX
Recommend
CEO approval
Business Outlook
Pros
The training 6 months certificate. When I went live to process inbound calls and after 1 week was released by an Incompetent Leader who was very disqualified. She acted as HR. With out credentials
Cons
Progressive employs managers who lack people skills.
4.0
Apr 18, 2026
It was alright I’m sure others have great experiences
Former employee, more than 1 year
Columbus, OH
Recommend
CEO approval
Business Outlook
Pros
Company cares about customers, lot of benefits, a lot of social/ out reach groups
Cons
Work is kinda blah. At the time was only remote so not a great training program set up yet
4.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook
Pros
Good benefits, fair pay with steady increases, good training, and good bonuses.
Cons
The only but major negative is its micromanagement.
4.0
Apr 17, 2026
Supportive team culture but training and pay issues
Current employee, more than 3 years
Houston, TX
Recommend
CEO approval
Business Outlook
Pros
Team environment Profit sharing WFH/Hybrid
Cons
Pay isn’t reflective of job expectations Training at all levels is abysmal No alignment among management with how to complete and evaluate demands.
4.0
May 20, 2026
Supportive team but challenging first year training
Current employee, more than 3 years
Denver, CO
Recommend
CEO approval
Business Outlook
Pros
Great team environment Good work schedule
Cons
Training and first year can be tough for some
5.0
Apr 16, 2026
Great company with strong support and growth opportunities
Current employee, more than 3 years
Detroit, MI
Recommend
CEO approval
Business Outlook
Pros
Supportive team environment with strong training programs. Great focus on customer service and employee development. Good work-life balance and clear processes that help you succeed in handling claims efficiently.
Cons
Workload can be high at times, especially during peak claim periods, which can be stressful.
Viewing 4 - 6 of 1,063 Reviews