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      Pyramid Global Hospitality

      Engaged Employer

      Pyramid Global Hospitality reviews

      3.3

      57% would recommend to a friend

      (324 total reviews)

      Warren Fields

      64% approve of CEO

      50% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.2

      Senior management

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      Pyramid Global Hospitality has an employee rating of 3.3 out of 5 stars, based on 324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pyramid Global Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      324 reviews
      1.0
      Jan 9, 2020

      Horrible

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Michele Uhaze is the only pro I can think of for this horrid company

      Cons

      Pyramid hotel group claims to have a "care culture" when in fact they couldn't care less. Half of their employees have no clue what they are doing, while the other half are miserable and unpleasant to be around. I've worked for a few different hotel management companies and chains and Pyramid is by far the worst. I don't have anything good to say about this company.

      1.0
      Nov 8, 2019

      Management afraid of ownership groups, overwhelming time communing reports, poor customer service.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The line staff at the hotels are isolated from the drama of the overbearing demands of the Pyramid Hotel Group management team.

      Cons

      Renovations are substandard/ incomplete but ownership thinks that because they spent money that it translates to higher demand / revenues. Unfortunately service is sub-par so the sales teams are forced to constantly look for new clients since there are few repeats.

      1.0
      Jul 6, 2019

      Chaos, dishonesty and unethical practices (<50% GSS and Employee satisfaction scores)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nearly impossible to get fired, free parking

      Cons

      Management had to cheat to get GSS scores above 50% for Sheraton and still could not get the LM to pass 50%. That should say enough. Constant turn over in GM and Director level leadership because no one can control the chaos. There is a constant pressure to act unethically to ensure GSS scores. Pressure for managers to turn a blind eye to the behavior of employees who should be terminated because we can not afford to lose staff.

      Viewing 19 - 21 of 324 Reviews
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      ReviewsPyramid Global Hospitality reviews

      Glassdoor has 333 Pyramid Global Hospitality reviews submitted anonymously by Pyramid Global Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Pyramid Global Hospitality is right for you.