Is QTS a good company to work for?

QTS has an overall rating of 4.4 out of 5, based on over 519 reviews left anonymously by employees. This rating has been stable over the past 12 months. 86% of employees would recommend working at QTS to a friend and 93% have a positive outlook for the business. The best reviews about QTS have been left by employees working as Account Executive , Sales and Project Manager .

Does QTS pay their employees well?

According to anonymously submitted Glassdoor reviews, QTS employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at QTS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at QTS?

86% of QTS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated QTS 4.4 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at QTS?

Account Executive (18) , Sales (14) , Manager (12) , Project Manager (11) , Critical Operations Technician (8) , Data Center Technician (8) , Systems Engineer (6) , Director (5) , Critical Environment Supervisor (4) , Critical Environment Technician (4) , DCIM Engineer (4) , Intern (4) , Sales Representative (4) , Senior Account Executive (4) , Senior Accountant (4)

What are the pros of working at QTS according to real employee reviews?

"Hire great people that truly care about the customer and each other." ((in 47 reviews)); "The pay is good and plenty of OT possibilities." ((in 23 reviews)); "Benefits are good" ((in 23 reviews)); "I was lucky enough to land on the strategic planning and investments team where I had great leadership and mentorship." ((in 16 reviews)); "I have been with QTS for quite some time and find that it is a great company to work for that promotes work life balance at all times." ((in 13 reviews))

What are the cons of working at QTS according to real employee reviews?

"To my knowledge, upper management really has not done anything about that, which does not surprise me since they did nothing about the other departments that had similar turnover." ((in 16 reviews)); "There is limited work from home options." ((in 10 reviews)); "Managers were both workers and coaches, tough to manage performance" ((in 9 reviews)); "The management team is a serious issue." ((in 6 reviews)); "Terrible executive leadership" ((in 5 reviews))

What are employees saying about QTS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about QTS layoffs and their outlook for job security at QTS in 2026.

What QTS locations have received the highest employee ratings?

San Francisco , Chicago , Sacramento , Ashburn , Dallas , Irving , Duluth , Washington , Atlanta , Santa Clara

QTS reviews

4.4

86% would recommend to a friend

(499 total reviews)

David Robey and Tag Greason

92% approve of CEO

93% positive business outlook

Ratings by category

4.5

Culture & values

4.4

Work/Life balance

4.4

Career opportunities

4.2

Diversity & inclusion

4.2

Senior management

4.2

Compensation and benefits

QTS has an employee rating of 4.4 out of 5 stars, based on 499 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

499 reviews

1.0

Jul 22, 2017

Looks good on the surface but rotten below. Don't be fooled.

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

I work with some good people that I have learned a lot from and had a few training opportunities. Most of the hourly workers will try to teach you if you put for the effort.

Cons

Trust nothing from anyone with the title manager in their job title. The will lie to you and against you. Don't be fooled by the powered by people stuff or how much family is important. They care only about the management team and those that will do anything to keep the management team happy. I feel like I have wasted years of my life at this company and I am working on leaving right now. Please don't make the same mistake. Most of the positive reviews on here come from the HR department and management trying to rise the companies scores on here because it looks bad when customers and potential employees look on here and see what's really going on at qts. I also like how they are having all these high level people responding to the reviews on here when they mostly have no idea what really goes on doing the day to day operations. I don't think the want to know is the bad part. They just keep listening to the lies they are fed. I can't wait to see what kind of blanketed company response this review will get.

QTS Response

8y

QTS absolutely is powered by our people and we consider our employees a part of our family. But like any family, there will always be those who choose to look for the negative and refuse to take responsibility for improving their own situation. All of our best ideas come from our people, whether that is management or those 'behind the scenes." If you participated in the Big Idea Challenge, you should know this to be true. We had 90 QTSers step up and share some great and creative ideas ... and nearly half of those ideas are now being considered for implementation of some sort. And we choose to have our leaders respond to Glassdoor reviews because we take them seriously. I hope you are able to either take action to resolve your current situation, or find a better fit for yourself. Kevin Snead, Site Director - Richmond, VA

2.0

Feb 20, 2017

Promising, but Shady

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The coffee was good. Many things "look good", just don't dig too deep.

Cons

The company is very disorganized. Only those who are nice and docile get noticed. Safety and even company policies are suggestions rather than the rule. During my one year tenure at this company, no less than six times was the law clearly broken, for example, forbidding employees to talk about pay, bribing or threatening employees with pay deductions or incentives to keep things secret, operating powered industrial trucks without training, and using employee ignorance to try and get away with not paying out benefits upon exiting the company. This company's practice is to make everything "look good". Proper functionality, whether it be from building equipment like AC units, computer programs, or day-to-day operations, are all secondary. Telling their customers what they want to hear, regardless if it is true, is what this company does as rule. Communication, a primary result of the company's disorganization, is abysmal. The right hand never knows what the left is doing. Rework on projects is commonplace and as a result many sites are hemorrhaging money due to inefficiency. The only reason QTS's stock is doing well is because the data center market has yet to saturate. Once the market saturates and QTS has to compete, it will suffer greatly if not go under.

QTS Response

9y

There are some broad and unsubstantiated allegations in this review. We take the management of our facilities and the care of our employees very seriously and are committed to ensuring the best possible experience for both our employees and customers. I’m sorry your time with QTS didn’t turn out to be successful, and I wish you luck in the future. David Murray VP, Facilities

2.0

Jul 12, 2016

Class A Data Center Class F Employee Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can earn an invaluable amount of knowledge in Networking Systems and VMware if you are a self starter. Also Free Coffee and Tea. Then take those skillls somewhere else for 30K more per year.

Cons

Good ole boy system with high nepotism. Company will not promote and retain highly intelligent skilled employees. QTS allows these valuable assets to take their knowledge elsewhere for 35% better compensation. Dont turn in a notice of resignation because you will be escorted out the door immediately. The HR department is comprised of 2 people and there is no equality in employee relations. Complaints are sent back to the source of the problem which is at the VP levels and no resolution or assistance to help the employee. Upper management has no clue about data center management. If you speak your mind you can just place an X on your chest and dont waste your time attempting to be promoted because it will be blocked by the Good Ole Boys and Gal. Yes One Gal.

Viewing 37 - 39 of 499 Reviews

Jobs at QTS

Critical Operations Associate

Critical Operations Associate

Manager, Executive Support

Producer, Photo & Video

QTS

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Looks good on the surface but rotten below. Don't be fooled.

Promising, but Shady

Class A Data Center Class F Employee Company

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