R1 RCM reviews

3.3

51% would recommend to a friend

(2,931 total reviews)
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Joseph Flanagan

53% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 8, 2017
Recommend
CEO approval
Business Outlook

Pros

You get to form a bond with your co-workers, because you are all part of the same daily struggle. You have to band together in order to make it. Not ungrateful because I made the money and worked HARD for it. The best thing to happen was my last day at the company.

Cons

There is NO work, life balance, mandatory overtime labeled "expected OT". Excessive workload and to top it off you are threatened my upper management to get it done or get written up, from every angle. The constant bullying tactics within management is the worse I've ever seen. Note: Do not go to HR to voice your concerns, inevitable retaliation will happen along with HR "advising" management on the legal steps to torture the employee, without resulting in a lawsuit. You have to be part of the "Good ole boys club" in order to make it or promoted.... or you will need to be the listening ear to report to the managers for brownie points. Cash posting is the worse department, I wouldn't wish that on anyone.

1.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

absolutely nothing, other than the other unfortunate souls who took a job here along with you that you feel bad for when you leave and they still have to be there.

Cons

Everything is wrong with this company, starting all the way up to the top with senior management and trickling all the way down to everyone else who works there. Even if you establish a nice little bubble of success in your own group, you will eventually be negatively affected by your horrible surroundings. Major issues here include management having inappropriate sexual relationships with other management and their employees, supervisor/employee/friend conflicts of interest, unfair/unequal treatment and discrimination of different employees at the same level, alcohol in the office, HR and C-level execs being a part of the problem...there are too many things to list and count. The company recently rebranded, probably in hopes of hiding some of these issues or trying to start over, but the foundation is still rotten. Managers are in desperate need of leadership training -- they have absolutely no idea how to do their jobs. Don't do it!

1.0
Jan 13, 2023

Extremely Unethical

Recommend
CEO approval
Business Outlook

Pros

They give you a paycheck and you can work remote

Cons

They acquired our employer and told everyone this is good news, nothing will change. Then everything changed for the worse. Took PTO. balances people had accrued for years and told us with about a month notice we are switching to FTO with no payout for whatever balance you have. They are offshoring every position they can. They are constantly changing processes and metrics and not being very clear about anything. They send out meaningless surveys wanting people to tell them how great they are and when you say anything other than that it's either ignored or dismissed with excuses. The software we are supposed to use to do our jobs is barely functional. Which is ironic for what is touted as a cutting edge healthcare technology company. The lack of work to do increases daily with no actual acknowledgement of any issues to the larger population at all. The constantly failing software, corporate bloat at the top, lack of any interest at all in employees as people. I would run away. If you are in the US I would not bother unless you are at a corporate level and can profit from the top heavy system.

Viewing 4 - 6 of 2,931 Reviews

Glassdoor has 2,987 R1 RCM reviews submitted anonymously by R1 RCM employees. Read employee reviews and ratings on Glassdoor to decide if R1 RCM is right for you.