R1 RCM reviews

3.3

51% would recommend to a friend

(2,931 total reviews)
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Joseph Flanagan

53% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 19, 2019

Don't Reccomend

Recommend
CEO approval
Business Outlook

Pros

First 3 years were great. Great metrics, great teamwork, great workload. Great culture.

Cons

As of last year that all went out the window. R1 opened up R1 India, Changed their name to R1 from Accretive Health, and outsourced US workload. Gave jobs overseas and stopped hiring US Emoyees. In order to lay off employees, poor metric/ quality scores were falsified and fabricated. Documentaion of falsified and fabricsted quality scores where used to lay off US employees. During the period that documentation was collected on US team members, The same US team members were training their overseas replacements unknowingly. US Departments are being closed down and given to the overseas teams. Culture is extremely toxic. Middle and upper management extremely incompetant. Blaming their poor management on lower level team members. Do not reccomend working here

1.0
Nov 9, 2017

R1

Recommend
CEO approval
Business Outlook

Pros

None. These people do not know what they are doing.

Cons

Management is top heavy and there is no clear delineation of who does what. Little or no communication with employees which creates a lot of confusion and inabilty to carry out work. Outsource most of the work overseas. Questionable work ethics.

1.0
Jan 13, 2017

This company cannot "rebrand" its problems away...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent I guess

Cons

Don't be fooled by the new name. This is the same horrible company it's always been. The culture is the worst I've seen in my 15 year career. The executive leaders are not interested in anything but getting the stock price up so they can cash out and retire. They don't promote an employee friendly environment, are closed off to ideas and feedback of any sort and just push their policies and processes to cut costs to the bare minimums. It's laughable that they expect to retain the good employees when they can't even pay bonuses on time (or sometimes not at all like 2016) or provide the proper resources to get the work done.

Viewing 10 - 12 of 2,931 Reviews

Glassdoor has 2,987 R1 RCM reviews submitted anonymously by R1 RCM employees. Read employee reviews and ratings on Glassdoor to decide if R1 RCM is right for you.