Question 1

Is RDI a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at RDI have rated their employer with 4.4 out of 5 stars in 30 Glassdoor reviews. This is a higher than average score with the overall rating of RDI employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at RDI now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at RDI.

Question 2

Does RDI pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at RDI with 3.3 out of 5 stars based on 30 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at RDI.

Question 3

How happy are Customer Service Representative CSR professionals working at RDI?

Accepted Answer

93% of Customer Service Representative CSR employees at RDI would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Service Representative CSR professionals have also rated RDI with a 4.0 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 4.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at RDI?

Accepted Answer

Customer Service Representative (126), Agent (54), Customer Service Agent (51), Supervisor (39), Call Center Agent (31), Customer Service Representative (CSR) (30), Program Manager (23), TSR (17), Team Lead (16), Call Center Representative (14), Manager (11), Management (10), Sales Associate (10), Sales Representative (10), Sales Agent (8)

Question 5

What are the pros of working at RDI according to real employee reviews?

Accepted Answer

"The people you work with are great and friendly" ((in 62 reviews)); "You can work from home it is the best job opportunity recommend 100%." ((in 40 reviews)); "Great coworkers and people to work with" ((in 22 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 21 reviews)); "Your not just a face or a number your a person..It’s an Awesome place to work!!" ((in 17 reviews))

Question 6

What are the cons of working at RDI according to real employee reviews?

Accepted Answer

"Low pay and they put you on a lot of programs in a short amount of time" ((in 51 reviews)); "Benefits are good, but could be a little more affordable." ((in 25 reviews)); "I know that other employees may see some but management always does their job to turn those negative thoughts into positive ones." ((in 25 reviews)); "Micro managing, no opportunity for advancement on certain programs, favoritism is big there so it’s best to know someone or else you will not be promoted." ((in 19 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 16 reviews))

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