RealPage Associate Invoice Processor reviews

2.3

18% would recommend to a friend

(15 total reviews)
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Dirk Wakeham

Not enough data to show CEO approval

18% positive business outlook

Associate Invoice Processor employees have rated RealPage with 2.3 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Associate Invoice Processor professionals have an average working experience there. RealPage is rated 40% below average by Associate Invoice Processor professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

15 reviews
1.0
Feb 5, 2020
Recommend
CEO approval
Business Outlook

Pros

There are no pros to be mentioned.. Nothing.. Nothing.. Nothing..

Cons

There is no concept called work life balance, No flexible timings and shifts. A lot of pressure and stress will be on your head because of quality (accuracy ) and Target. No particular and fixed timing's for log out most of the days in a week it would be overtime duty and the pay for the Overtime will not be given.. as they blame us for not completing the target which is impossible to complete... But the log in time should be on time and immediate action will be taken on it under ethical and behavioral issues if we haven't login on time. Even if you share your concerns management will not help you out at the end of the day it's only the employee under the loss and pain. No job security.. they will terminate you on spot without any prior notice and also without serving notice period ,they don't even care about the employee's family situation. INTERNAL POLITICS - Favourism everywhere... You will be safe if your the favoured one to the manager.. in every aspects.. she will try to protect to you even at the cliff point the same thing won't happen with the unfavoured employee you can loose your job within seconds.. There is no continuity in weekoffs.. You have to work on saturday's and also on all Indian festivals as well as on Foreign festivals too( which is optional but you cant opt ) Leave's.. you can't opt for leaves because this too comes under Favourism.. and only 5(including maternity leaves) can avail the leave per day out of 100 employees nearly in a team. Incentives - they would attract you by saying incentives at the time of joining but you cant even get one single incentives as the " if clauses " and terms and conditions are more to achieve the incentives.. LEVEL 1 employees in the hierarchy will be always in pain/ stressed and loss where as the higher people in the hierarchy have all the benifits.. while they don't even know what concerns are going around employees even HR 's don't help you out as they work under managers...

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RealPage Response
6y
Thank you for your post. We are receiving a mixed set of reviews coming out of India BPO. I have sent a note to Rekah and Sandeep for review...wishing you well in future endeavors. Sincerely, Kurt Twining
1.0
Feb 3, 2020

Waste Management

Recommend
CEO approval
Business Outlook

Pros

Nothing Nothing Nothing Nothing Nothing Nothing Nice team members it is good company for IT except for BPM

Cons

I have never seen like this worst company at all. Why they will hire and why they fire. For firing people first they will do preplanning then they will target step by step to fire the candidate with out any HR meetings and when HR and directors are not available at that time the employee will fired. At the time of joining this organisation I hold two offers but by seeing reviews I joined here. Successfully I have wasted my time by working here. Everyone Knows this is just because of one manager ,when questioned directly asked us to leave organization by showing my performance. Here promotions are purely based on how we make rapport with managers but not on performance metrics.We fail to understand even HR also do not have any clarity on promotions and favourism. No one taking action against her,so many employees are concerned with this major problem. There is no job security, no employment satisfaction. So many spyes are in this team and each and every information will go to managers what is happening in team, if we raise our questions she will target that particular person by removing the quality unnecessarily and the people moving in to PIP and at last they will start firing employees. PIP plan which is implemented is worst, and the people who are full time employees also got fired just because of performance, and they are not giving opportunity to move to other teams so that we can give better performance instead of moving the out of the organisation. And there are many people who are working without any quality and production even without process knowledge but they are in safe zone , don’t know on what basis they have given us this great opportunity and spoiling our careers .If you can take out the overall data no person is eligible to work in the process. With many commitments we are here but there was no value for employees in this company. I will suggest everyone not to join this organisation please save your time by not joining this organisation. Without process knowledge 2 people got promoted Why they got promoted they only don't know. First an for most thing if the people are related to either Christianity/Tamilian's (minorities) those people only will get the benefits in all directions ( Rating ,positions and hikes). If we want to survive in the team for job need we have to be like a slave to her and nodding our heads in-front of her what ever she says. From so many years people are taking the issues and concerns to the higher management,even higher management are also worst “what ever we will discuss in the meeting in the next min it will be revealed to her , and the person who ever speaks in the meeting he/she will be kept in her mind and will be torchered in all the way There is no use of discussing issue with that HR team , past we have discussed with the HR director she used to listen what people’s concerns and she tried to make the changes but present management is not approachable and all the benefits also they removed by the present management. Week off should be Saturday and Sunday because has we working for corporate not for the domestic .Quality Parameters are also not good and there is no useful to work.Give security to the people . Instead of firing and hiring unnecessarily from the organisation. Respective Director sir instead of promoting our organization in social media just make a change in BPM Employees life for employees satisfaction to balance the work and personal life. If employee satisfaction is there Automatically company reputation will increase. They are hiring bulk people with out proper intimation they are removing the people unnecessarily. I didn't notice any favourable changes happening from the employees perspective. “This is not enough about her this is just a part most of the people suffering and suffered including myself "

5.0
Sep 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Very well organised, employee given good support, nice and healthy environment .

Cons

More contract jobs in organization.

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RealPage Response
6y
Thank you for your post and wishing you a great career at RealPage. Sincerely, Kurt Twining
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