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      Residential Transitions

      Engaged Employer

      Residential Transitions reviews

      3.3

      52% would recommend to a friend

      (35 total reviews)

      Justin Swanson

      74% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Residential Transitions has an employee rating of 3.3 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Residential Transitions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      35 reviews
      1.0
      Apr 23, 2025

      A Mental Health Agency That Failed to Support Mental Health

      Case manger
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some coworkers were kind and dedicated Opportunities to work independently Gained valuable experience supporting clients

      Cons

      Lack of support and retaliation after requesting mental health accommodations Leadership demonstrated little understanding of disability rights or trauma-informed care Poor communication and defensiveness when concerns were raised High turnover and staff burnout Filed a civil rights charge with the Minnesota Department of Human Rights related to discriminatory treatment

      avatar
      Residential Transitions Response
      1y
      Thank you for taking the time to share your thoughts. We’re glad to hear that you valued the opportunity to work independently, gained meaningful experience, and built positive relationships with some of your colleagues during your time with us. We’re sorry to hear that aspects of your experience did not meet your expectations. At Residential Transitions, we strive to create a work environment that is respectful, supportive, and aligned with our mission. We are continuously reviewing our practices to ensure we’re fostering a culture of professionalism, empathy, and open communication. Thank you again for your feedback, and we wish you all the best moving forward.
      2.0
      Apr 2, 2025

      Overnight is too much to handle

      Mental health worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very easy and calm at night

      Cons

      Having to drive between 4 locations through the night 15-20 minutes apart from each other in your own vehicle for practically cents in mileage reimbursement!

      avatar
      Residential Transitions Response
      1y
      Thank you for taking the time to share your experience with us. We’re glad to hear that you’ve found the overnight shifts to be calm and manageable, and we appreciate the dedication you’ve shown in your role. We also want to acknowledge your concerns regarding travel between locations during overnight shifts. We understand how challenging and stressful this can be, especially when using your personal vehicle. Your feedback regarding mileage reimbursement and safety is important, and we take these issues seriously. We are continuously reviewing our operational practices, and feedback like yours plays a key role in shaping improvements. If you’re open to it, we encourage you to reach out to our Human Resources team to discuss your concerns further. Your voice matters, and we value the opportunity to explore ways we can better support you and your colleagues. Thank you again for your input—and for the important work you do every day.
      1.0
      Oct 17, 2024

      RTI Does Not Care

      Case worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      The clientele of RTI are some of the most kind hearted individuals in need of assistance. It is a shame that the company cares so little for them.

      Cons

      RTI does not care about you or their clientele. Over my year at RTI I was subject to constant case load additions and changes that were highly traumatic to my clients. Overtime was expected but rarely was paid out. The company will constantly have you stay extended hours with clients only to deny you overtime. Additionally, as soon as any client would become attached to you they would make sure to take you off their case load and replace them with 3 new clients. I heard horror story after horror story about previous clients getting new case workers that knew nothing about the position and were unable to assist with even the most basic of tasks. I finally quit RTI after they swindled me into performing an additional 5 hours of OT on one night only to state they could not afford me the OT that was promised. They are a disgrace of a company and do not deserve your skillset.

      avatar
      Residential Transitions Response
      1y
      Thank you for taking the time to share your thoughts about your experience at Residential Transitions. We appreciate your dedication to our clients and understand that the work can be challenging. We are concerned to hear about your experience with unpaid overtime, as it is our policy to fully reimburse OT as required. Our HR office has no records of any unpaid overtime, which suggests that this issue may not have been brought to their attention. We encourage you to contact HR directly to ensure that you receive the compensation you are entitled to. While we strive to support both our staff and the individuals we serve, we recognize that not every experience is perfect. We empathize with your concerns regarding caseload changes and overtime expectations. Please know that we are committed to continuous improvement and will look into your feedback to ensure we are providing the best possible environment for our team and our clients. We appreciate your contributions during your time here and wish you all the best in your future endeavors. Thank you for your insights!
      Viewing 4 - 6 of 35 Reviews
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      ReviewsResidential Transitions reviews

      Glassdoor has 35 Residential Transitions reviews submitted anonymously by Residential Transitions employees. Read employee reviews and ratings on Glassdoor to decide if Residential Transitions is right for you.