Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ResultsCX?

62% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (468) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (29) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"Work from home, flexibility in shift, achievable targets and good commission." ((in 111 reviews)); "The people are great and make the job fun and friendly." ((in 91 reviews)); "Good training and quality customers" ((in 71 reviews)); "Good leadership good tl good" ((in 26 reviews)); "flexible hours and work balance" ((in 25 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 99 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 85 reviews)); "Somehow, 3 of the supervisors on my project "just happen" to be related." ((in 45 reviews)); "Low benefits for the support employees needs more improvement" ((in 44 reviews)); "Favoritism is also in the company whick is usual in all company" ((in 31 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

ResultsCX reviews

3.5

62% would recommend to a friend

(1,979 total reviews)

Gautam Thakkar

55% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,979 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Jan 31, 2024

Not Fair

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Interacting with staff members and fostering collaboration with various departments.

Cons

The company would assign one individual to handle multiple job roles, resulting in a reduced salary depending on the state of residence. The leadership team exhibited inconsistency in team development due to an overwhelming number of responsibilities.

5.0

Jan 28, 2024

Honestly I love it

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Work from home, equipment provided, paid training, the company pays for your extra licenses that you need and your Medicare certification. It really is an amazing job and almost everyone I’ve worked with at this company is so kind, sweet, and we try to work together on everything. I know it’s something you hear a lot but they really feel like family. I’ve work in multiple LOBs under many managers and we talk about and get to know each other. I receive and send happy holiday messages to coworkers from old lines of business I am no longer working in, I learned about their families and they learned about mine, if something was going on I always felt like I could be open and honest with my supervisor and we could work something out. I am happy to be a part of this team.

Cons

No real choice in what your line of business is or when they are going to transfer you from one line of business to another.certain LOBs do have more freedom than others when it comes to things like schedule times, days off, VTO, OT, those things do depend on the LOB but they aren’t bad really with any of them just not consistent so you have to pay attention.

1.0

Jan 26, 2024

No Incentives Here

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Easy to get time off

Cons

Favoritism, Poor Training, Programs are not compatible for any significant time and you get no pay when technical not your fault, also they increase your workload and promote but offer no vacation pay, holiday pay, or raises. It is a road to no where

Viewing 46 - 48 of 1,979 Reviews

Jobs at ResultsCX

Human Resource Analyst - Seasonal

Florida

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Customer Service Representative - Onsite

Onboarding Ambassador - Seasonal

Florida

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Licensed Healthcare Supervisor, Operations

ResultsCX

ResultsCX reviews

Company ratings over time

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Reviews by job title

Not Fair

Honestly I love it

No Incentives Here

Jobs at ResultsCX

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