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      ResultsCX

      Engaged Employer

      ResultsCX reviews

      3.5

      62% would recommend to a friend

      (1,979 total reviews)
      avatar

      Gautam Thakkar

      55% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Nov 17, 2022

      Smh

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The lunch only good thing it is a hr

      Cons

      Work hrs are extremely long like who want to sit in front of a computer all day! In the beginning they said they had part time options, well that's not true . Feel like this should be a 8hr shift I am calling people that already been called. They constantly want you dialing, if you step away for a sec they down your throat . They need to care more about their employees and change their long shift schedule then maybe so many people wouldn't quit.

      2.0
      Nov 10, 2022

      BlueBell trainers

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Pay The training hours

      Cons

      The trainers, training, systems, payroll 1. There have been many pay discrepancies since I started here. I was between this and UNUM and unfortunately chose the WRONG employer. 2. The trainers are so nasty. They ask a question and cut you off before you can even answer. Their tone is almost like we should know this. Because there are so many systems to train on, we asked to see the process from start to finish. Instead of trying to understand what we were requesting, this trainer made a huge point of showing this isnt a "playground". Whos playing? We are trying to learn. 3. The equipment and systems rarely run correctly 4. All of that to again have issues being paid.

      1.0
      Sep 15, 2022

      Horrible

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely nothing was a "pros" with this company.

      Cons

      Everything from training, to system lagging, to blue screening our personal computers, to managers, QA, Supervisor, to Operations Managers. Oh, can't forget HR shares your personal email messages with others. Nothing is personal here, and Supervisors shared your personal numbers with co-workers to harass you while in the hospital or HR harassing you after surgery.

      Viewing 58 - 60 of 1,979 Reviews
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      Glassdoor has 2,272 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.