Retool reviews

3.6

68% would recommend to a friend

(129 total reviews)

David Hsu

65% approve of CEO

58% positive business outlook

Retool has an employee rating of 3.6 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retool employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
1.0
Jan 16, 2025
Recommend
CEO approval
Business Outlook

Pros

-Free food is legit they offer a ton, and it's decent quality -SF and NYC offices have nice interiors -Tech setup is super flexible and accommodating, they will get you whatever you need

Cons

-ENG is leading the way with almost no product folks, so the product is just hacked into what any customer requests. The road map is nonexistent -Sales leadership clearly just talks around the CEO since he isn't a sales expert, while they push failing ideas in and confuse him -No consistency in how anything is done, from pricing to how we engage with leads -Most of us are struggling to hit our numbers every quarter while 2 reps carry the team with the best accounts -The free product and pricing is so confusing that it kills me every time I try to close a deal -Sales leadership is a revolving door, and have no idea what they are doing -For some reason, we use our own product for everything when we shouldn't be -No clear promotion path -Unachievable sales targets -Obvious cost-cutting measures like opening a Salt Lake City office to try to get cheaper sales talent, moving away from investing in SF and NYC -Leads are barely qualified - BD org is a mess

4.0
Dec 19, 2024

Finding its way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Product itself can effectively perform the claims "on the label" above and beyond expectations. There's no vaporware here. * Every department has a hand in listening to, understanding, and serving customers and prospects (developers!). * Exciting vision for the future of software development. * Friendly, smart folks from many different backgrounds working together genuinely.

Cons

* Still learning how to collaborate well across pillars and silos. * Very synchronous communication coordinated between two coasts.

Viewing 37 - 39 of 129 Reviews

Glassdoor has 129 Retool reviews submitted anonymously by Retool employees. Read employee reviews and ratings on Glassdoor to decide if Retool is right for you.