Retool reviews

3.6

68% would recommend to a friend

(129 total reviews)

David Hsu

65% approve of CEO

58% positive business outlook

Retool has an employee rating of 3.6 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retool employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
1.0
Jan 16, 2025
Recommend
CEO approval
Business Outlook

Pros

-Free food is legit they offer a ton, and it's decent quality -SF and NYC offices have nice interiors -Tech setup is super flexible and accommodating, they will get you whatever you need

Cons

-ENG is leading the way with almost no product folks, so the product is just hacked into what any customer requests. The road map is nonexistent -Sales leadership clearly just talks around the CEO since he isn't a sales expert, while they push failing ideas in and confuse him -No consistency in how anything is done, from pricing to how we engage with leads -Most of us are struggling to hit our numbers every quarter while 2 reps carry the team with the best accounts -The free product and pricing is so confusing that it kills me every time I try to close a deal -Sales leadership is a revolving door, and have no idea what they are doing -For some reason, we use our own product for everything when we shouldn't be -No clear promotion path -Unachievable sales targets -Obvious cost-cutting measures like opening a Salt Lake City office to try to get cheaper sales talent, moving away from investing in SF and NYC -Leads are barely qualified - BD org is a mess

1.0
Nov 7, 2023

Dying Company

Recommend
CEO approval
Business Outlook

Pros

You get to go to a crap office in one of the worst neighborhoods in SF

Cons

CEO is weirdly narcissistic and 100% an imposter

3.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Good product! People are nice and want to help.

Cons

Leadership is really young and clearly not seasoned. Very little visibility into strategic decisions. There's a major lack of transparency and many decisions are made at the expense of the humans that work there. People are extremely overworked.

Viewing 10 - 12 of 129 Reviews

Glassdoor has 129 Retool reviews submitted anonymously by Retool employees. Read employee reviews and ratings on Glassdoor to decide if Retool is right for you.