Retool reviews

3.6

68% would recommend to a friend

(129 total reviews)

David Hsu

65% approve of CEO

58% positive business outlook

Retool has an employee rating of 3.6 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retool employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
2.0
Jul 21, 2023

No enterprise leadership and poor diversity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some folks are smart but very green

Cons

Lots of politics among teams and very little alignment or strategy. It feels like ideas are being randomly pursued while customer needs suffer. While there’s smart people, everyone it’s very green and there’s practically no enterprise saas experience in the business. It all feels chaotic with no path forward. A lot of departures happening. Diversity is really poor and the CEO and other have explicitly said it’s not a priority. Sad to see in 2023.

2.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

* Good office * Good engineering talent * Good WLB and unlimited PTO

Cons

* Constant employee attrition. Just save yourself trouble and don't join here unless you want to experience 75% attrition * Stingy founders, valuation is a lie. They won't raise again because the valuation will fall to 800M from 3.2B. Ask your recruiter about growth rate of revenue and current revenue and do your math. Hit up a VC to ask what the true valuation should be * Unmotivated employees. No incentive with small grants in inflated stock value. With the caliber of employees here, most leave for OpenAI, Anthropic, Anysphere etc. as they should. * Directionless. Retool leadership didn't invest in AI until recently and so the product is playing catch up. With the money we pay, no good AI engineers would ever join us so we're left following the market. Retool prides itself in being "resourceful" and the results are here to see. * Leadership has no vision. Founders seem content with a lifestyle business growing at a tiny % every year.

1.0
Jun 12, 2025

If I could give 0 stars, I would

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Office locations in SF and NYC are convenient and well-maintained -Stocked kitchen with snacks and drinks available for employees -The company’s brand recognition can be helpful for resume-building and future opportunities

Cons

Collaboration across teams is extremely difficult. Even the most basic requests are often ignored, delayed, or met with passive resistance. There’s a pervasive “not my job” mentality, where teammates are unwilling to assist outside of their exact lane — even when doing so would take minimal effort and improve broader outcomes. This behavior is consistent across many departments and makes it incredibly frustrating to get work done. Marketing in particular has faced high turnover and minimal support. It's hard to succeed when foundational pieces are missing and cross-functional partners are unwilling to engage constructively. There’s a tendency to deflect accountability, and it’s common to see colleagues publicly undermined or left out of the loop. PIPs are frequent and often come without clear paths for success. Pay is below market. Sales and Brand, in particular, were frequently condescending and dismissive — making collaboration feel more like conflict resolution than teamwork. W/L balance was ok for such a fast-growing start-up, but I'd rather take on more work than deal with all of the roadblocks that I encountered day-to-day during my tenure here.

Viewing 13 - 15 of 129 Reviews

Glassdoor has 129 Retool reviews submitted anonymously by Retool employees. Read employee reviews and ratings on Glassdoor to decide if Retool is right for you.