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      Reynolds American

      Engaged Employer

      Reynolds American reviews

      3.2

      53% would recommend to a friend

      (1,798 total reviews)
      avatar

      David Waterfield

      65% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.2

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.8

      Culture & values

      2.8

      Senior management

      Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Nov 23, 2011

      Company with no future and leadership

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary, benefits, and community to live in.

      Cons

      No future, no leadership. The current management is caretakers; the cigarette volume continues to decline the management is hoping the smokeless business will offset the decline in the cigarette volume. For the senior management to continue to receive their bonuses they will need to continue squeeze cost and that translates to continue to outsource and eliminate jobs. The only hope is for British American Tobacco to take the company private when the ownership restrictions from the merger expire.

      2.0
      Nov 17, 2011

      Once a great place to work, now a shadow of what it was

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary was great and advancement for hard-working individuals was available. Benefits were fantastic and PTO allowances were outstanding. Plus, the travel and expense accounts were fantastic.

      Cons

      After the RJR merger in 2002 most employees expected the worst, however a CEO was brought in who fully understood what made the company great. However, after 7 years at the post, he was run off because he (allegedly) did not want to move back to North Carolina and take on the role of Reynolds American's CEO puppet. Due to that, in 2009, the current CEO, NB, was brought on from his most recent failure with GFI (an international wing of RJR/RAI that took care of SFNTC's international groups along with other RJR/RAI brands). Within just three months, the new CEO made some drastic changes that completely demoralized the employees and destroyed the culture of the organization. It is not clear, but NB either orchestrated or was forced to carry out the will of the powers that be at RJR/RAI, and removed the employees who felt that they were tasked with preserving the culture and spirit that made SFNTC a great company to work for. After that, as they say, it all began to go downhill. As it stands right now, according to peers still involved in the organization, RJR/RAI took the most incompetent employees to Winston-Salem and left the good ones to rot.

      4.0
      Nov 3, 2011

      good work experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits package are offered at Reynolds

      Cons

      communication about the business to all employees

      Viewing 1705 - 1707 of 1,798 Reviews
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      ReviewsReynolds American reviews

      Glassdoor has 1,906 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.