RoadRunner reviews

This is telemarketing/appointment booking. Expect to make 70+ meaningful dials a day off of your own generated leads. Serious data entry can take out of your calls which leads to messages from management. Managers and directors walk around critiquing performance while they play with board games/puzzles. Turnover rate is terrible because the job description is not completely honest. They will offer sign on bonuses and refer all bonuses to get you in the door. Business Development Reps are expendable at any point in time but they never look at the “coaches” as a reason for why the sale reps numbers are low. Sales coaches have minimal to no actual management experience. They just happened to be in this position at the right time which produced good numbers for them, was easy for them to be promoted because the number of reps at the time was extremely low. No sick days. All time off is paid time off and if you go over a certain amount of days you get canned. Expect to make up for the day you took off. Not sure why it’s called time off if we are expected to reach the daily number even when we are off.

The lack of effective planning to support opening new territories is piss-poor. I started last January we were supposed to have recycling of cardboard I left in June and they still didn't have it. Yet they wanted me to tell customers that we did. They should have had a tiger team come in and set up the various resources before we even started. But instead they kept delaying having any type of recycling. Major corporations if they want to come on board want to be able to do composting, wood, plastic, cardboard, pallets and steel. secondly they promised us to have to inside sales people for each rep. None of us had two sales people. We would sign companies and then they would get frustrated because none of the recycling was available and I didn't sign up to just have their price per yard brokered down. Furthermore it's the first sales job I've ever had where they do what they call punting. Punting means that they don't feel they can make money on a new account. But after I brought companies like the San Antonio food Bank and multiple large companies and they punted them. When we had opportunities for all types of recycling. I realize that this is not a good company for me. People go into sales to make money and this isn't a good place to do it. I guess it's a good opportunity for new people if you live in Pittsburgh.