Rocket Lawyer reviews

3.8

65% would recommend to a friend

(268 total reviews)

Paul Hollerbach

73% approve of CEO

54% positive business outlook

Rocket Lawyer has an employee rating of 3.8 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket Lawyer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

268 reviews
1.0
Mar 14, 2021

Plague of favoritism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have to think hard on this one. Pay is not bad.

Cons

It's really a super toxic place. The toxicity starts from CEO. He is divisive and pits employees against each other to accomplish his agenda. Ironically, he thinks he is the best CEO out there and brags about his leadership every chance he gets -- whether it's in all-hands or in hallway conversations. If you want to know about this CEO's management style, you should read the book "The ride of a lifetime" by Bob Iger. This CEO is direct opposite to Bob Iger. When the CEO says people are his greatest asset, don't get carried away! He is not referring you, he refers to the people in his inner circle. They can do whatever they want, all is forgiven. I see there are so many glowing reviews in the last one year. Back in 2019, a HR recruiter raised concerns about many negative glassdoor reviews in all hands. CEO was very upset about that question and called glassdoor reviewers as "cowards". CFO got up and quoted Wall Street Journal article mentioning about companies forcing employees to write positive reviews. CEO captured that point and asked employees to write positive reviews. There was a dead drop silence among the audience! Now, I see a group of people keep posting positive reviews after any negative review is posted. If you look at review trend over last few years, you will see how obvious these fake reviews are. Career growth is limited. If your manager does not have career growth, your career growth will go in a deep black hole. That's the kind of culture carefully cultivated and encouraged by the CEO. If the CEO asks for feedback, don't give the feedback he does not want to hear. He will make your life difficult. You need to deal with retaliation afterwards.

1.0
May 2, 2019

Terrible leadership

Recommend
CEO approval
Business Outlook

Pros

Great co-workers and flexible work-life balance because there is no manager for the team.

Cons

Poor leadership. They hired a CTO that came in and fired/let go a whole bunch of engineers and then the CTO, himself, left after 6 months into the job. The CEO surrounds himself with a bunch of yes men and god forbid you contradict him in public. Complete circus at this company operated by head clowns. Do not recommend.

1.0
Dec 23, 2014
Recommend
CEO approval
Business Outlook

Pros

- Some smart people that are not enabled to perform at their best - Good work - life balance

Cons

This is one of those companies that will make you dread going into work on a daily basis. Talk about a depressing place to work. If you’re going into interview for a job at Rocket Lawyer, be sure to take note of the negative energy that exists in the office and among the employees to determine if that’s an environment that you spend any amount of time in. Also, please use your best judgement when reading any positive reviews as those were planted by senior management to improve the ratings of the company on Glassdoor and to try to get new hires in the door. What other employees have mentioned about the founder are true. He is an egomaniacal sociopath that is unable to hand over the reigns to the employees to let them do their jobs. Rocket Lawyer employees essentially take orders from the founder and any attempt to make decisions are met with pushback and resistance. The founder will dictate what something should look like (design), what it should say (copy), and what the customer experience should be (UX). If you have a differing opinion or perspective than him, he will tell you to get on his page because your opinion is incorrect. The reality is, he is an attorney and not an entrepreneur. If, and when this company fails, the founder will only have himself to blame. The company also has a case of “shiny bright object syndrome” - constantly shifting priorities and leaving projects that have been worked on for months on the shelf - wasting valuable time and resources. - Highly political. - Lack of good leadership across the organization. - They cannot stick with a single product development process and it changes almost every quarter. - No career development or opportunities for advancement - it's a dead-end job. - Unethical customer acquisition and billing strategies. - Extremely negative work environment. - Way too many meetings and not enough time to do actual work.

Viewing 4 - 6 of 268 Reviews

Glassdoor has 314 Rocket Lawyer reviews submitted anonymously by Rocket Lawyer employees. Read employee reviews and ratings on Glassdoor to decide if Rocket Lawyer is right for you.