Rocket Lawyer reviews

3.8

65% would recommend to a friend

(268 total reviews)

Paul Hollerbach

73% approve of CEO

54% positive business outlook

Rocket Lawyer has an employee rating of 3.8 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket Lawyer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

268 reviews
1.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

A few select people that actually care. Catered food, however, it doesnt make up for all the cons.

Cons

Management genuinely doesn't care about you. They let you know that they want their employee's to be open, but when you are you are constantly told you're "negative." If you speak your mind and challenge the supervisors or system you are also told you are negative. Managers talk behind your backs and gossip with your coworkers. Mental health is mocked, which is definitely not okay. They work their employee's like crazy when there is absolutely no structure to the site or system. Overall this is an awful place to work.

2.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

My team was incredibly talented and dedicated, working against headwinds to do great things. If RL is a sinking ship overall, you'll find there are several life rafts being kept afloat by capable leaders who are nonetheless beholden to a syncophantic, unethical C-suite.

Cons

It's something of an open secret that the founder and CEO is a bully and exhibits many narcissistic tendencies. All the toxicity and unethical behavior flows down and outwards from there. If an employee is lucky, they'll avoid direct contact with the CEO. Unlucky employees -- mostly directors and product people -- must learn to numb themselves to weekly meetings that often involve the CEO yelling at employees, being nasty, and arbitrarily banning the use of words and phrases that accurately describe the reality of projects, customer needs, or their lived experiences. Of course, even if an employee is not experiencing these horrors directly, they will no doubt be harmed by the delusion and magical thinking once that all rolls downhill. For example: layoffs. They happen covertly and you may hear from your manager that someone was let go due to "economic" reasons. The laid-off person will understand the same thing. But if pressed, leadership will say any terminations were due to the performance of the employee -- and not because the business is struggling. Gaslighting at its finest. Some long-term employees have made peace with the abuse. But it's not for everybody. Google "When Your Boss Doesn’t Care About Doing the Right Thing" if you need another opinion -- I only wish I had read this before joining. Don't say I didn't warn you!

1.0
Nov 2, 2017

Do not work here (unless you are in support)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The support team in Ogden seems great so this review does not apply to them at all. They seem to be doing well and happy with their job. This review is for the business and product development operations in San Francisco. - The pro for me is that there is great work life balance. Everyone clocks out right at 5pm on the dot. You can tell that people are literally counting down the minutes until 5pm strikes. - People are generally smart. Product, marketing, finance, analytics teams are strong and talented. However, it's hard to get stuff done or feel like you're making an impact since the company priorities are all over the place. Everything we do is purely driven by "what will look good at the next board meeting."

Cons

- TERRIBLE senior leadership. I have no idea what the vision is for the company, no idea what the priorities are at any given moment. - It seems like all the leadership cares about how to hit our numbers so they aren't embarrassed at the next board meeting - Most of the revenue just comes from people forgetting to cancel their memberships. This says a lot about this company right there and its values (or lack thereof) - Most of the engineering team is remote in Mexico or Europe where it's cheaper to hire engineers. I have heard from PMs (and can only imagine) that this makes product development extremely hard. - CEO is extremely arrogant, condescending, does not listen to others, terrible leader and not a visionary in any way.

Viewing 7 - 9 of 268 Reviews

Glassdoor has 314 Rocket Lawyer reviews submitted anonymously by Rocket Lawyer employees. Read employee reviews and ratings on Glassdoor to decide if Rocket Lawyer is right for you.