Ross Stores reviews

3.2

51% would recommend to a friend

(11,178 total reviews)
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Jim Conroy

66% approve of CEO

48% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Apr 25, 2015
Recommend
CEO approval
Business Outlook

Pros

They're very flexible especially if you have another job and happen to be a college student. Managers are friendly Co workers are friendly Clean store We get safety parties which have free food, that's always a plus.

Cons

Lack of hours and pay are the only cons I can think of. After the holiday season the hours are cut back a lot, and for what we deal with , customer wise. We don't get paid enough.

5.0
Jul 26, 2018

Great team at Ross!

Recommend
CEO approval
Business Outlook

Pros

It's great to work every day with talented, smart, driven, helpful, accountable coworkers and leaders! Culture is positive, and consistent with the brand. Company performance is strong due to a solid business strategy. Leaders are truly developmentally focused with their team members, providing actionable timely feedback, which I appreciate. Ultimately, it is a great cultural fit for me.

Cons

The hiring process can take a while, so be prepared. But the team kept me informed throughout the process, and in the end, it was definitely worth the wait.

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Ross Stores Response
7y
Thank you for your review! It's always great to hear when our Associates are enjoying what they do and feel supported by their team. We're happy to hear that you've found the right fit for you.
1.0
Oct 8, 2023

Worst Company EVER

Recommend
CEO approval
Business Outlook

Pros

I honestly don’t have any.

Cons

Leadership does not care about individual people who work here, they only see the bottom line. They are dismissive. I’ve seen instances where someone has devoted 10-15 years of their life to this mediocre company and as soon as they raise a concern they’re pushed out. Don’t bother trying to share your opinion because it will be at best completely ignored and at worst held against you. They used to ask how they could improve the environment but never took action based off of that feedback and have instead stopped asking. They think offering “perks” like snacks once every six months that you have to wait in line for 2 hours to get will fix all of the deeply rooted problems with this organization. Not to mention the lies they tell about flexibility (hint: there is NONE), promotions (only if you suck up to the right people!!!), etc. The second something goes wrong leaders are quick to point the finger at anyone but themselves. HR will completely ignore complaints, and along with the aforementioned terrible leadership, helps create an environment that borders on institutionalized bullying. Manager’s speak to their direct reports incredibly disrespectfully. There is a culture of exclusion, cliques and bad mouthing other people who work here. I’m honestly surprised they haven’t been sued. There is a gross lack of diversity from the interns all the way up to the c suite. They never acknowledge this, or any worldly issues that are relevant to their workforce. You’ll never get an honest answer from the higher ups, you might as well be an analyst on an earnings call. The office is a nightmare, elevator lines, outdated with no real amenities and have I mentioned the mice?! Those of us who are still here aren’t in this situation for lack of trying. We are desperately looking for new jobs. Run, run RUN!!!!!

Viewing 4 - 6 of 11,178 Reviews

Glassdoor has 11,700 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.