Pros
Coworkers are friendly and you can build strong relationships (through trauma bonding), formal onboarding process to help you learn the “Ross way”
Cons
The culture is unbelievably toxic - driven by leadership styles of upper management. They take being humble to an extreme - there’s literally no such thing as positive feedback or appreciation from management when buyers and assistants work countless hours to try their best to run their businesses through a global recession that was beyond their control. Expectations from management are completely unrealistic and once they have a baseless opinion of you, there’s no coming back from it. Absolutely no flexibility whatsoever in any sense of the word, and everything is micromanaged to an unrealistic degree that it makes things take 10x longer to complete. There are constant “911s” that don’t need to be 911s if management had better ways of managing their teams/communication. Buyers and assistants are stretched so unbelievably thin that workload becomes completely unmanageable without working well beyond the normal 40 hours a week. The office atmosphere is depressing and gross - no windows, pest traps in the kitchen/bathroom, outdated facilities, etc. Systems are outdated and inefficient. Barely any hybrid perks anymore now that they have rolled back the WFH policy to 4 days in office and I can definitely see them going back to 5 days a week in office soon.
