Ross Stores reviews

3.2

51% would recommend to a friend

(11,203 total reviews)
avatar

Jim Conroy

62% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The one and ONLY pro to working at Ross is the employee Discount

Cons

They don't care about there employees. They do not tell employees ALL the company policies. They fired me after I stopped a shoplifter telling me it was against Ross policy. They NEVER told me not is posted anywhere for an employee to see.

2.0
Dec 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Some of the buyers are great to work with. They allow you to purchase a third week off for vacation time.

Cons

Pay is very lousy. The work is repetitive but at the same time hectic, because they're always asking you to switch tasks. If you come in as a temp at the end of the year and are switched to permanent OPC, don't expect to be able to get a better position for over a year and a half. Probably minimum. That in itself would be okay if you weren't doing AB1 (assistant buyer) work from day one for the terrible pay. Buyers seem to always be behind and be late for everything, at least in the clothing department. I do not think that this is their fault. Higher up management does not want them to hire more help that they so clearly need. So senior ABs and AB2s are always swamped.

1.0
Nov 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Employee Double Discount / Leaving the store/ Not too many pros to list .....

Cons

Overly micromanaged Questionable Integrity as a company No clear training but harsh consequences for not knowing High Turnover Stressful/Drama filled environment Restructuring of jobs from top down Very unorganized chaotic company. So many conference calls No true value in employees No incentive to make employees to stay over a few months. Inconsistency in company's practices from HR department to DM's and individual stores. A lot of personal tactics instead of abiding by legal employment laws. Too long of hours should be illegal. Not a place to grow any career. Too many outside mgrs of all levels brought in instead of hiring from within like they promote as their company's practice. Lack of training and exposure to next leveled positions so moving up in a full time role rarely happens unless store ia strained for leadership then ppl will be pushed into higher roles with no hands on training. Outdated practices. No fax machines or Microsoft Word. Only way to type is thru email if needed. No real store Security so theft is a norm in all stores but its a measure of performance stores are graded on which is ridiculous. There is no need for Stores to stay open past 9/10 pm. Especially in shopping center when we're often the only store open in lot. Foot traffic dies down about 9/9:30 no need to be open past this time. NO WORK LIFE BALANCE. Company wants you to eat, breath, and live at Ross. Overall, worst management experience and company to work for.

Viewing 118 - 120 of 11,203 Reviews

Glassdoor has 11,728 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.