Ruggable reviews

3.0

38% would recommend to a friend

(186 total reviews)

Nicole Otto

48% approve of CEO

29% positive business outlook

Ruggable has an employee rating of 3.0 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ruggable employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

186 reviews
1.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

>Unlimted PTO >Everyone but upper leadership are the most intelligent, kind, and hard working people I've ever worked alongside

Cons

For starters, the company is running itself to the ground. They have an entire team of incredibly driven and smart talent but they are ruining it with every mass layoff, lack of promotions, constant re-orgs, constant "shifts" in priorities, leaving everyone in at least 1 of 3 positions: (1) scared of losing their job (2) completely burnt out from too many layoffs and/or (3) completely unmotivated to complete any tasks that will take longer than 1 week because it will likely be scrapped or you'll be laid off by the next week. Upper management / extended leadership have no idea what they are doing and are so insecure that they lay off anyone who goes against their decisions or questions their leadership. Its chaotic and inexperienced at best and toxic misogyny at worst; it's clear they favor white men over anyone else so unless you're an ex-consultant and/or a white male - good luck getting promoted. . They are completely out of touch, inexperienced, and seem extremely frantic all the time. I honestly have no idea what they get paid to do except slow us down in our day-to-day with their "urgent updates" and constant "shifts in priorities." I've also asked for a job description and detailed roles and responsibilities of my job as well as the title above me since the first day I started working here and I'm still waiting... HR couldn't even tell me what my job title was the last time I spoke with them! They also implemented a return-to-office policy and tried to frame it as something WE asked for stating that we "all wanted to feel more connected with each other at the company" and they said that coming into the office will "increase productivity" (load of BS). We went from optional hybrid to on-site 3x week (mon-wed). As someone who has always been a full-time and/or hybrid office employee due to the nature of my job, I can tell you for sure that no one asked for this. Then they told us that they would be taking feedback and updating things as needed, many people asked what metrics they used to measure current productivity and how are they assessing if productivity actually increases? We also asked if the feedback was unanimously negative would they walk back return-to-office? And of course they did not address either questions/feedback. I have survived 2+ layoffs, countless re-orgs, a change in CEO and time and time again they never fail to let their employees down. Also speaking of, when it comes to layoffs this place is insane with how they handle them. If you're lucky enough to get more than an email - I heard you get about 30 seconds with your manager, 0 time to ask your manager questions, then the rest of the time is spent with HR who literally knows nothing about you or your department. Stay away from this company at all costs.

1.0
Aug 24, 2023

Toxic leadership, no vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are amazing people. They are smart, kind, hardworking, willing to lend a hand, and have a “laugh it off” attitude. Great people to work with and learn from. Unlimited PTO and some flexibility in the hybrid schedule.

Cons

Senior leadership is mostly comprised of legacy consultants under the age of 35. Their inexperience leads to poor business strategy, lack of strong leadership, lack of humility, toxic positivity, and business buzzwords without action. While they choose what big projects to chase, they are not involved in the work to complete those projects. Additionally when a senior leader leaves the company (by choice or otherwise) they are kept on as consultants but it is unclear on the scope or timeline. There is a lack of transparency on how the company is performing. Overall sales have stalled. Career progression isn’t likely within the org, even if you take on outside responsibilities. There is also a lack of transparency on turnover within the company. Compensation (pay and benefits) is not great vs comparable companies. Diversity and inclusion is nonexistent. Same with green initiatives. Women are frequently overlooked for promotions in manufacturing. Laid off 1/3 of the workforce in 2023. Prior to that layoff, senior leadership got promotions. Company culture has been an ongoing concern since the layoffs. They stopped sharing the employee surveys. Multiple examples of anyone who is brave enough to speak up with honest criticism is fired. If you do not fit into the “ideal employee” mold, you are considered not valuable and quickly let go. CEO is out of touch, doesn’t seem to have a strong understanding of the business he is running, and rubs people the wrong way.

2.0
Aug 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are lovely, creativity is allowed, flexibility (until remote work goes away) is great

Cons

I would never recommend someone to work here until management gets a serious face lift. The amount of indecisiveness, projects failing, and constantly changing roadmaps is unbelievable. There is almost no trust in leaders after blind sighting us in the past year with multiple rounds of layoffs and they always seem to have a hidden agenda. It’s unfortunate for the extremely talented and kind people that work here - since very little are getting recognized for their actions. Morale has been low for a long time across teams and doesn’t seem to be getting better. Career opportunities are very ambiguous for those below director level.

Viewing 4 - 6 of 186 Reviews

Glassdoor has 194 Ruggable reviews submitted anonymously by Ruggable employees. Read employee reviews and ratings on Glassdoor to decide if Ruggable is right for you.