Ruggable reviews

3.0

38% would recommend to a friend

(186 total reviews)

Nicole Otto

48% approve of CEO

29% positive business outlook

Ruggable has an employee rating of 3.0 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ruggable employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

186 reviews
2.0
Sep 14, 2022

Corporate Hazing + Lack of Diversity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Bi Annual Reviews - Discretionary bonuses - Unlimited PTO - Benefits

Cons

Until about a year ago, Ruggable used to be a pretty great place to work. The company was growing, incredible talent was being hired and left and right, and it seemed as though leadership actually encouraged you to ask questions and share new ideas. Now however, not so much. If you share your honest opinion, you will be shut down. "Company wide layoffs" were made recently, which it seems was an excuse to push out talent that didn't necessarily agree with leadership and/or department heads and "underperformers". It also seems a bit odd to me that the majority of the talent recently laid off was POC. Over the past few months, I heard multiple department heads promote the idea that they wanted to "cut the chaff" while overworking existing employees, and telling them they will be "rewarded for their resilience". This kind of culture sounds a bit like a hazing at a frat house to me, and does not represent the work life balance promoted throughout the company. The Marketing team in particular is poorly managed. Mid level managers are overworked, while department heads are checked out and out of touch. Strategy is constantly reworked, and it's difficult to know what's going on because 9 times out of 10 the right people are not looped into conversations, and decisions that would directly impact them or their teams are made by a select few. The Executive team has a knack for signing everyone up for goals that are unattainable. At the beginning of this year, we were to launch in 13 new countries, while increasing US growth and maintaining product launch efficiency. Given that the team is crawling with Consultants, I would think they would have been able to appropriately prepare for an economic downturn and not spread each team super thin, but I guess they did not have the foresight. Last but not least, there are no salary bands across the organization, and there is a HUGE discrepancy in pay across teams and even roles. If you're a Consultant, expect to be making upward of $130k, but if you're not, then bad luck. The pathway for promotions/upward mobility is deliberately kept vague, and they will drown you in work for at least 3 months before management decides you deserve a promotion. This is rather infuriating because if employees are put through the ringer and quit, the company will have to incur additional financial costs to replace said talent, and ultimately offer the title + salary the employee deserved to a new hire. Last but not least, the company is a complete black box. At team meetings, they will tell you how much Ruggable is "growing" year over year, but they will not reveal any cost information. They'll talk about growth till the cows come home, but if you're spending more than you're making, that's a disaster waiting to happen. It's also a black box in terms of management. You will hear of people being randomly fired/let-go/laid off, causing you to fear coming to work every single day. They also removed the detailed pulse survey questionaire every month which has now been reduced to an NPS survey. If you somehow have courage and would like to provide your manager feedback in your bi-annual review, you also no longer have the ability to do that in an official way that's recorded on the books. Overall, if you're not a Consultant, have creative ideas + value innovation, and enjoy work life balance, this is not the right place for you.

3.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Good discount on products. Offices were nice. Equipment and IT was very efficient.

Cons

Layoffs were handled terribly here, as someone who chose to leave and watched 1/3 of the company get let go randomly without any clear communication was horrible. I even had to tell my manager that she was laid off because she hadn't seen the email sent from the company and was just logged out of her computer. They expand laterally way too much and do not focus on their existing products, leading to questionable revenue and profits. The management is not great at representing staff and they seem to get moved up very frequently after lower levels are told it would be 18 months+ before promotions. There is no ability to branch out into other areas of the company or learn because of their poor organization skills.

1.0
Mar 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The office is very nicely decorated, and they have plenty of snacks. Company is growing rapidly.

Cons

While these reviews are lovely, don't make the same mistake I did and believe these reviews. There is absolutely no structure. Managers have no experience. It's a complete millenial company here. There is a huge ageism problem here. This is the place for young people just trying to get experience. Not much room for advancement after that.

Viewing 10 - 12 of 186 Reviews

Glassdoor has 194 Ruggable reviews submitted anonymously by Ruggable employees. Read employee reviews and ratings on Glassdoor to decide if Ruggable is right for you.