Rural Metro reviews

Where to start.. First of all, the pay was horrible. Middle and upper Management made their own rules, and never followed policy or state regs. Don't even get me started on HR. They are by far the worst out of all management! Most of them are Micromanaging and inconsistent with their field crews. Especially HR. When it came to DHS visits, they would stock the trucks to pass inspection and pull items from the trucks when they left. The trucks were always breaking down, most of the time leaving crew members stranded. One of the few "benefits" RM offered are new uniforms for the crews. Pricing was always inconsistent and marked up, and consistently changed to cover "other" costs. There is so much MORE to list! I just don't have a whole lot of time to waste anymore energy on this company, other than to sit back and watch it get shut down for shady business practices. Oh, and one last thing.. Thank God AMR was finally able to get their CON!! Maybe that will humble this company just a little bit.

The onboarding process is mostly focused on what the corporate office thinks you should do, which often has very little to do with your actual job. Training for new hires is getting thrown to the sharks. Work-life balance is a joke. Most employees have to work significant overtime to afford rent, get held over regularly, and even get mandatory callbacks because corporate has restricted the overtime algorithm so much that employees that want to work don't get awarded the shifts. Management loves to reinterpret the CBA to suit them, institute new policies, give out discipline for their own failed communications (last summer 150+ employees received discipline because management's email system loses emails constantly, and subsequently [literally] didn't get the memo about some BS training). Pay stinks, benefits get worse every year, and your first line supervisors are even more burned out and abused than the line staff, which means you get the fuzzy end of the lollipop constantly. There is no career ladder here, so don't plan on working up and out of the streets. Ever. Even promoting from EMT to medic means a pretend raise. I got a 3 cent raise when I made medic. Literally. Three pennies an hour more. So there's that, which is nice. A coworker wisely wrote this: "I show up to work. I clock in and read net scheduler and get threatened. Then I immediately catch attitude from dispatch about getting into service. My shift time is 8-20, at 0801 we get test pages and at 0810 they start hitting you up on the radio about your status. You get a post and you're on your way. Then you get dispatched. You arrive on scene to catch attitude from the engine crew about where you parked. You get the pt, and they hate you, then you get attitude from the radio nurse, then you get to the hospital and get attitude from the nurse at hospital. Then you radio for a bed delay and catch more flack. Then the supervisor gets involved and you need to supply a dissertation as to why the hospital cant get you a bed right away. And then you get dispatched while the pt it still on the gurney...... It's never ending..." Yep. That's the story. I can't even start on values and corporate culture. If it doesn't make them more money, they aren't going to do it, but they'll tell the workforce "we're looking into it" or abjectly lie. These are some greedy sonofaguns.