Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people to work with." ((in 17 reviews)); "They have pretty good benefits" ((in 6 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 32 reviews)); "Pay is low in San Diego" ((in 20 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 7 reviews)); "Supervisors were clearly out to get people." ((in 4 reviews)); "To many inexpericened people with no training." ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(54 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

54 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jul 7, 2014

Gained a lot of experience.

Paramedic

Recommend

CEO approval

Business Outlook

Pros

National company with national resources. New trucks and equipment and supportive leadership. Pay is well above average for most EMS companies, including those they are also national.

Cons

Being a large company, although leadership is supportive, employees, particularly those on the front line (EMTs and Paramedics on trucks) tend to get lost in the business of other responsibilities.

2.0

Jun 28, 2014

multi year manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

helping people, decent compensation for management staff

Cons

long shift, 24 hour availability, no teamwork

1.0

May 12, 2014

This may be the worst job I have ever held in my life

Security officer

Recommend

CEO approval

Business Outlook

Pros

you get to meet tons of people work with police which looks good on a resume

Cons

where do I start: you get sick time but you get penalized if you take it rules are made up over night and changed the next day management is non- existent. Pay not nearly what should be raises that are promised are not rewarded

Viewing 46 - 48 of 54 Reviews

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Jobs at Rural Metro

911 Dispatch Associate

Customer Service Representative

Scheduling Coordinator

Firefighter - Paramedic