employer cover photo
employer logo
employer logo

SAP Concur

Part of SAP

Is this your company?

SAP Concur Market Development Representative reviews

4.4

99% would recommend to a friend

(23 total reviews)
avatar

Mike Eberhard

100% approve of CEO

99% positive business outlook

Market Development Representative employees have rated SAP Concur with 4.4 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Market Development Representative professionals have an excellent working experience there. SAP Concur is rated in line with the average (within 1 standard deviation) by Market Development Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

23 reviews
1.0
Sep 25, 2016
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say about this role, and the direction that this department is it going in, now. When I started that was a much different story but the new management has made that irrelevant. Concur as a company has an incredible culture, a fun work environment and awesome PTO. The Market Development department has completely derailed from all of the good that Concur has to offer.

Cons

Those that have been around for more than a few months know that Market Development was an incredible place to grow your career, learn the business and critically think about new ways to get in with prospects and try new methods. Under new management, Market Development is very quickly turning into a call center. Their intent is to turn this into a "brainless" role where we come in, hit a go button on a machine that auto-dials for you, then finally get to go home after you've hit your required amount of time for the day. They have removed every other aspect of the job that we all enjoyed the most, leaving bombarding prospects with multiple calls a day, to be the only thing left. If you have a college degree, or like to use your brain at any time throughout the work day, this role is not for you. In addition, the new management is degrading, extremely micro managing and you are a nobody to them unless you're drinking the Kool-Aid and pretending to love the new brainless robotic model of the role. Don't try to speak up or give your opinion because it will be wrong. Just sit in your chair on your auto-dialer and keep your mouth shut pretending to be happy. Again, any other position within Concur you are likely going to be happy. The culture, management and employee morale is top notch. Just steer clear of Market Development!!!

2.0
Sep 20, 2016

Changing...Fast.

Recommend
CEO approval
Business Outlook

Pros

Great co-workers, nice office, fair PTO, and opportunity to make decent commission for an entry level job. Other departments have great culture.

Cons

The Market Development department is going down the drain. In the last five months, under new management and a "transformation" the department has gone from a strategic, partner driven and creative marketing role to a cold calling center. Before this transformation you had a monthly goal and you were able to strategize with the sales team on creative ways to drive new business. Everything from email campaigns, events, and marketing tactics that required creativity and strategy. Now you are required to sit on an automatic dialer for a minimum of 2.5 hours which will increase to 5 hours by the end of the year. That is a promise. You are required to have over 500+ dial attempts and at least 15 conversations every day and this too will increase to over 30 soon. Everything is recorded and you are constantly being critiqued and picked apart. They are also mandating the use of pre-written emails from marketing so there will be no creativity there either. Market development has become a robotic, insanely boring department. If you are hoping for a role where you simply show up, sit on a dialing system and cold call all day long than this will be a good fit for you. But I stress there is zero creativity, extreme micro-management and employee morale is at an all time low.

5.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

startup culture whereas with SAP supports good career path Nice and open working culture

Cons

still on the way to have a great working system.. a bit messy on management sometimes

Viewing 16 - 18 of 23 Reviews

Glassdoor has 1,563 SAP Concur reviews submitted anonymously by SAP Concur employees. Read employee reviews and ratings on Glassdoor to decide if SAP Concur is right for you.